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Central Credit Union: Loans reviews

Name: Loans
Rating: 4.97 (2679 reviews)

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4.97

Based on 2,679 reviews, last reviewed 22nd Apr 2026

3900% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

98%

Latest highest rating:

5

Excellent service so helpful and went through all i... Excellent service so helpful and went through all i needed to know Reviewed on: 22nd April 2026

Latest lowest rating:

2

No help at all and quite rude. I needed to top up my loan a week early as I was desperate for a washing machine. I first sent an email which was ignored. I enquired and received an ... Read more Reviewed on: 11th July 2025

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About this product

Central Credit Union offer a range of personal loans.

Some Central Credit Union personal loans allow you to borrow as little as £200. The maximum varies between £3,000 and £15,000.

Central Credit Union personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Central Credit Union before, you can also leave a review and share your experience.

Awards

Best credit union loan provider 2025

Awarded to the credit union rated highest in customer reviews for loans.

Central Credit Union Loans reviews (2679)

Review of the Central Credit Union, Loans:

Lovely staff

I’ve been with the credit union many years nothing is ever too much always there to help staff have always been very friendly! Walton road are the best Reviewed on: 26th June 2020

Perfect workers very friendly and

Perfect workers very friendly and Reviewed on: 28th April 2025

The credit union helps me a lot I am a single mum wi...

The credit union helps me a lot I am a single mum with two children and my savings and loans help a lot the staff are all amazing Reviewed on: 28th April 2025

Always get my loan on time and staff are very...

Always get my loan on time and staff are very helpful Reviewed on: 28th April 2025

Quick and easy process the lady I spoke to called K...

Quick and easy process thee lady I spoke to called Karen was so lovely didn’t feel like I was speaking to someone I was trying to loan money from In a sense of I felt at home speaking to her sometimes you could feel looked down on but no, she was brilliant had a lovely little laugh with her. Sending love to Karen and clieo. Service was brilliant thenkyou Reviewed on: 28th April 2025

Excellent customer service value for money and alway...

Excellent customer service value for money and always there when I need a loan Reviewed on: 28th April 2025

They are a very friendly and professional team.

They are a very friendly and professional team. They make you feel human and at ease. A Team you can turn to in your hour of need. Reviewed on: 28th April 2025

Excellent customer service always there to answer qu...

Excellent customer service always there to answer questions and really good Reviewed on: 28th April 2025

Unfortunately I have had lots of.

Unfortunately I have had lots of.issuea using the online services or App , I have asked for help a few times but it never gets resolved . Other then that applying for a loan and receiving one is a straight forward process Reviewed on: 28th April 2025

Everytime I have called they are very polite and hel...

Everytime I have called they are very polite and helpful in anyway Reviewed on: 28th April 2025

Prompt, friendly and transparent service

Prompt, friendly and transparent service. No jargon, lovely empathetic staff.... Reviewed on: 28th April 2025

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