Smart Money People Logo

Central Credit Union: Loans reviews

4.97
Based on 2,600 reviews, last reviewed 23rd Feb 2026
33% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
98%
See only 4 star reviews
2%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

I spoke to Karen and she was very friendly and appro... I spoke to Karen and she was very friendly and approachable and made the whole process of applying for the loan and 3 way call very easy Reviewed on: 23rd February 2026
Jennifer R's avatar
Jennifer R

Latest lowest rating:

2

No help at all and quite rude. I needed to top up my loan a week early as I was desperate for a washing machine. I first sent an email which was ignored. I enquired and received an ... Read more Reviewed on: 11th July 2025
Estelle Monaghan's avatar
Estelle Monaghan

About this product

Central Credit Union offer a range of personal loans.

Some Central Credit Union personal loans allow you to borrow as little as £200. The maximum varies between £3,000 and £15,000.

Central Credit Union personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Central Credit Union before, you can also leave a review and share your experience.

Central Credit Union Loans reviews (2600)

Review of the Central Credit Union, Loans:

Absolute LIFESAVERS!!!

5
Credit Union have been a lifeline and huge support since we had our first child 10 years ago. They enable us to plan for things, save us from unexpected things and have meant no matter how challenging things got financially we ALWAYS had a place to turn to. The staff are so friendly and helpful and we cannot thank them enough. THANK YOU!!! Reviewed on: 23rd June 2020

Always more than helpful to help out when needed the...

5
Always more than helpful to help out when needed the most recently experienced a very unexpected loss and the central credit union helped me massively Reviewed on: 3rd December 2024

Brilliant customer service and very helpful

5
Brilliant customer service and very helpful Reviewed on: 2nd December 2024

I would be lost without these guys, excellent custom...

5
I would be lost without these guys, excellent customer service and very quick. Please keep going and helping people they way you have and continue to do so. Reviewed on: 2nd December 2024

I have used central credit union for over 8 years now.

5
I have used central credit union for over 8 years now. they have been really useful around Christmas times to help me make Christmas time extra special for my little ones taking away any financial stress. Reviewed on: 2nd December 2024

Stress free way to get a loan and build your savings

5
I have been getting loans from the credit union for around 5 years now I think which has always been used for Christmas presents and it has always been stress free. I have always been contacted within the time scale shown online whether it is 5 days or 10 days. You receive a quick response through the online portal and everybody I have ever been in contact with has been so polite and friendly. I like the fact that I can get a loan for Christmas but throughout the year I am actually building up my savings too which will be for my children when they are older. I honestly wouldn’t know what I would do without the credit union. Reviewed on: 2nd December 2024

Great communication and very helpful

5
Great communication and very helpful Reviewed on: 2nd December 2024

Always reliable and easy to manage

5
Always reliable and easy to manage Reviewed on: 1st December 2024

Quick replies, reliable, lovely staff yo speak with...

5
Quick replies, reliable, lovely staff yo speak with overall fantastic Reviewed on: 30th November 2024

I had a good experience would recommend!

5
I had a good experience I was kept in the loop about my loan I was told how many days it would take to be accepted! Overall great experience! Reviewed on: 30th November 2024

Great service no complaints by me

4
Great service no complaints by me Reviewed on: 30th November 2024

Do you have a different Central Credit Union product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Want to see more from Central Credit Union?

    View all products