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Central Credit Union: Loans reviews

4.97
Based on 2,600 reviews, last reviewed 23rd Feb 2026
33% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
98%
See only 4 star reviews
2%
See only 3 star reviews
0%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

I spoke to Karen and she was very friendly and appro... I spoke to Karen and she was very friendly and approachable and made the whole process of applying for the loan and 3 way call very easy Reviewed on: 23rd February 2026
Jennifer R's avatar
Jennifer R

Latest lowest rating:

2

No help at all and quite rude. I needed to top up my loan a week early as I was desperate for a washing machine. I first sent an email which was ignored. I enquired and received an ... Read more Reviewed on: 11th July 2025
Estelle Monaghan's avatar
Estelle Monaghan

About this product

Central Credit Union offer a range of personal loans.

Some Central Credit Union personal loans allow you to borrow as little as £200. The maximum varies between £3,000 and £15,000.

Central Credit Union personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Central Credit Union before, you can also leave a review and share your experience.

Central Credit Union Loans reviews (2600)

Review of the Central Credit Union, Loans:

The staff here are really helpful and understanding

5
The staff here are really helpful and understanding Reviewed on: 3rd June 2025

I don’t know what I would do without my local credit...

5
I don’t know what I would do without my local credit union. They have changed my life for the better and I recommend them to everybody. Reviewed on: 31st October 2024

Quick easy reliable service with direct payment set...

5
Quick easy reliable service with direct payment set up so you wouldn’t miss a payment Reviewed on: 30th October 2024

Fantastic at explaining the loan and making me feel...

5
Fantastic at explaining the loan and making me feel at ease Reviewed on: 29th October 2024

Very nice staff very helpful and your not on the pho...

5
Very nice staff very helpful and your not on the phone for ages trying to get through Reviewed on: 29th October 2024

Been with credit union for 15 years and they help me...

5
Been with credit union for 15 years and they help me out every Christmas Reviewed on: 29th October 2024

Happy customer

5
I apply for a loan every christmas as it makes things so much easier to handle when you have 4 kids! I have always had positive experiences with all staff from Liverpool Central Credit Union and I think they definitely deserve this award, I can't fault them. Reviewed on: 28th October 2024

I have been with use for 12 years now and always a b...

5
I have been with use for 12 years now and always a brilliant service and customer service staff are also amazing Reviewed on: 24th October 2024

Always amazing .

5
I’ve been with the credit union for many years, always been absolutely brilliant, the people who work there are amazing. I struggle as always been single parent family of three boys who are all grown now, credit union made it possible for me to provide Christmas without having mounts of interest to pay also. I’m always very happy with the services they provide, never had a problem in over 15 years. Reviewed on: 24th October 2024

Good to deal with and knowledge Good and great custo...

5
Good to deal with and knowledge Good and great customer service Reviewed on: 24th October 2024

I have only had 2 loans so far and it’s been so easy...

5
I have only had 2 loans so far and it’s been so easy and helpful even the staff on the phones are great Reviewed on: 23rd October 2024

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