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Central Credit Union: Loans reviews

4.97
Based on 2,600 reviews, last reviewed 23rd Feb 2026
33% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
98%
See only 4 star reviews
2%
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0%
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0%
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0%

Latest highest rating:

5

I spoke to Karen and she was very friendly and appro... I spoke to Karen and she was very friendly and approachable and made the whole process of applying for the loan and 3 way call very easy Reviewed on: 23rd February 2026
Jennifer R's avatar
Jennifer R

Latest lowest rating:

2

No help at all and quite rude. I needed to top up my loan a week early as I was desperate for a washing machine. I first sent an email which was ignored. I enquired and received an ... Read more Reviewed on: 11th July 2025
Estelle Monaghan's avatar
Estelle Monaghan

About this product

Central Credit Union offer a range of personal loans.

Some Central Credit Union personal loans allow you to borrow as little as £200. The maximum varies between £3,000 and £15,000.

Central Credit Union personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Central Credit Union before, you can also leave a review and share your experience.

Central Credit Union Loans reviews (2600)

Review of the Central Credit Union, Loans:

Absolute LIFESAVERS!!!

5
Credit Union have been a lifeline and huge support since we had our first child 10 years ago. They enable us to plan for things, save us from unexpected things and have meant no matter how challenging things got financially we ALWAYS had a place to turn to. The staff are so friendly and helpful and we cannot thank them enough. THANK YOU!!! Reviewed on: 23rd June 2020

The staff have always gone above and beyond to ensur...

5
The staff have always gone above and beyond to ensure that they help in any way they can. Reviewed on: 11th October 2024

Excellent customer service really quick and easy to...

5
Excellent customer service really quick and easy to contact via the telephone. The staff are really helpful. Reviewed on: 11th October 2024

Great Service

5
applied for loan treated more like a family member easy application Reviewed on: 10th October 2024

Brilliant customer service, great advice and always...

5
Brilliant customer service, great advice and always go above and beyond for their members Reviewed on: 10th October 2024

PERFECT for lending and/or saving

5
They offer a range of different loans & ways to repay and it’s really easy to save alongside having a loan. The customer service is really friendly and ready to help with whatever problem their clients have. I would recommend & do recommend CCU to everybody I know, it’s fantastic. Reviewed on: 9th October 2024

Easy and fast service highly recommended have helped...

5
Easy and fast service highly recommended have helped me out when needed Reviewed on: 9th October 2024

Really easy application process, members of staff ar...

5
Really easy application process, members of staff are really nice Reviewed on: 8th October 2024

There loans are really great with saving...

5
There loans are really reasonable great with saving up money for unexpected things from day to day like anything could break like a wash once machine, fridge freezers, dryers. ECT ,,.,,,, And there always on hand to help people in need also Reviewed on: 4th October 2024

I am a worrier so all the way through the process I...

5
I am a worrier so all the way through the process I find myself messaging online to check how it’s going, that they have my application and they always come straight back to me and reassure me Reviewed on: 4th October 2024

I've been a customer for over 10 years

5
I've been a customer for over 10 years and I cannot fault the staff and customer service, always friendly and helpful Reviewed on: 2nd October 2024

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