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Central Credit Union: Loans reviews

4.97
Based on 2,600 reviews, last reviewed 23rd Feb 2026
33% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
98%
See only 4 star reviews
2%
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0%
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0%
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0%

Latest highest rating:

5

I spoke to Karen and she was very friendly and appro... I spoke to Karen and she was very friendly and approachable and made the whole process of applying for the loan and 3 way call very easy Reviewed on: 23rd February 2026
Jennifer R's avatar
Jennifer R

Latest lowest rating:

2

No help at all and quite rude. I needed to top up my loan a week early as I was desperate for a washing machine. I first sent an email which was ignored. I enquired and received an ... Read more Reviewed on: 11th July 2025
Estelle Monaghan's avatar
Estelle Monaghan

About this product

Central Credit Union offer a range of personal loans.

Some Central Credit Union personal loans allow you to borrow as little as £200. The maximum varies between £3,000 and £15,000.

Central Credit Union personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Central Credit Union before, you can also leave a review and share your experience.

Central Credit Union Loans reviews (2600)

Review of the Central Credit Union, Loans:

Best Credit Union

5
Started saving with the credit union when I was a working single- parent and was able to take my daughter on our first holiday abroad. The staff are so helpful and go out of their way to help people in their community. I’ve recommended them to my daughter and people I know. X Reviewed on: 25th June 2020

Always helpful and go beyond and over

5
Always helpful and go beyond and over Reviewed on: 18th June 2024

Very well organised treated with respect very quickly

5
Very well organised treated with respect very quickly Reviewed on: 18th June 2024

Never had any problems in getting what I need and al...

5
Never had any problems in getting what I need and always nice and helpful while on phone Reviewed on: 18th June 2024

5 stars all round

5
Excellent team of people with great customer service. Reviewed on: 18th June 2024

Loan application.

5
No trouble in speaking to a staff member about my query. Dealt with loan application very efficiently and quickly. Staff member most helpful. Reviewed on: 18th June 2024

Staff very friendly and experienced , explained ever...

5
Staff very friendly and experienced , explained everything before I signed Reviewed on: 18th June 2024

Always there when I need it most

5
Always there when I need it most Reviewed on: 18th June 2024

Never had a problem always help when needed payment...

5
Never had a problem always help when needed payment always on time Reviewed on: 18th June 2024

great loans at a decent rate

4
over the last sevral years ive taken a few diffrent loans out with central credit union and there always helpful, the intrest is at a good rate and the only real downside is the app used to check the balance, its slow and cumberson. Reviewed on: 18th June 2024

Staff are brilliant in communication and your loan r...

5
Staff are brilliant in communication and your loan rates is the best as compare to other banks. Reviewed on: 18th June 2024

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