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Central Credit Union: Loans reviews

4.97
Based on 2,600 reviews, last reviewed 23rd Feb 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
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2%
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Latest highest rating:

5

I spoke to Karen and she was very friendly and appro... I spoke to Karen and she was very friendly and approachable and made the whole process of applying for the loan and 3 way call very easy Reviewed on: 23rd February 2026
Jennifer R's avatar
Jennifer R

Latest lowest rating:

2

No help at all and quite rude. I needed to top up my loan a week early as I was desperate for a washing machine. I first sent an email which was ignored. I enquired and received an ... Read more Reviewed on: 11th July 2025
Estelle Monaghan's avatar
Estelle Monaghan

About this product

Central Credit Union offer a range of personal loans.

Some Central Credit Union personal loans allow you to borrow as little as £200. The maximum varies between £3,000 and £15,000.

Central Credit Union personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Central Credit Union before, you can also leave a review and share your experience.

Central Credit Union Loans reviews (2600)

Review of the Central Credit Union, Loans:

Very helpful and lovely staff x

5
I needed money and I was on lockdown and I phoned up and explained to one of the staff and she said no problem we can transfer it to your bank for you and that was very helpful to me as I said the staff are so helpful which is what you need if you can’t get out and you know there is a friendly voice at the end of the phone. Reviewed on: 26th June 2020

They’re nothing but lovely, they explain everything...

5
They’re nothing but lovely, they explain everything for you financially. I couldn’t thank them enough for what they do! Reviewed on: 9th July 2025

Friendly and efficient and helpful with information...

5
Friendly and efficient and helpful with information required Reviewed on: 9th July 2025

Always happy to help

5
Always amazing , efficient team and happy to help with any enquiries I might have. Reviewed on: 9th July 2025

Lovely people

5
Always friendly and helpful never had a problem with anything Reviewed on: 9th July 2025

Always extremely helpful whenever I have interaction...

5
Always extremely helpful whenever I have interactions with them Reviewed on: 9th July 2025

Always helped when Iv been in need

5
Always helped when Iv been in need Reviewed on: 9th July 2025

Always understanding and look at every option to hel...

5
Always understanding and look at every option to help whether that’s saving for the future or borrowing to help with unexpected bills in these hard times Reviewed on: 9th July 2025

Was easy to apply and work on it

5
Was easy to apply and work on it Reviewed on: 9th July 2025

Supportive

5
The interest is very low and always there to help when needed. Reviewed on: 9th July 2025

Excellent Customer Service

5
The online application form was easy to complete, the whole process was quick and stress free. I spoke on the phone with a lady called Karen and she was so helpful and polite, everything was explained to me in great detail, any questions I had were answered and I could not fault anything. Reviewed on: 9th July 2025

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