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Central Credit Union: Loans reviews

4.97
Based on 2,600 reviews, last reviewed 23rd Feb 2026
50% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
98%
See only 4 star reviews
2%
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0%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

I spoke to Karen and she was very friendly and appro... I spoke to Karen and she was very friendly and approachable and made the whole process of applying for the loan and 3 way call very easy Reviewed on: 23rd February 2026
Jennifer R's avatar
Jennifer R

Latest lowest rating:

2

No help at all and quite rude. I needed to top up my loan a week early as I was desperate for a washing machine. I first sent an email which was ignored. I enquired and received an ... Read more Reviewed on: 11th July 2025
Estelle Monaghan's avatar
Estelle Monaghan

About this product

Central Credit Union offer a range of personal loans.

Some Central Credit Union personal loans allow you to borrow as little as £200. The maximum varies between £3,000 and £15,000.

Central Credit Union personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Central Credit Union before, you can also leave a review and share your experience.

Central Credit Union Loans reviews (2600)

Review of the Central Credit Union, Loans:

Best customer service ever.

5
Best, product, best service, best people Reviewed on: 9th May 2023

They’re nothing but lovely, they explain everything...

5
They’re nothing but lovely, they explain everything for you financially. I couldn’t thank them enough for what they do! Reviewed on: 9th July 2025

Friendly and efficient and helpful with information...

5
Friendly and efficient and helpful with information required Reviewed on: 9th July 2025

Always happy to help

5
Always amazing , efficient team and happy to help with any enquiries I might have. Reviewed on: 9th July 2025

Lovely people

5
Always friendly and helpful never had a problem with anything Reviewed on: 9th July 2025

Always extremely helpful whenever I have interaction...

5
Always extremely helpful whenever I have interactions with them Reviewed on: 9th July 2025

Always helped when Iv been in need

5
Always helped when Iv been in need Reviewed on: 9th July 2025

Always understanding and look at every option to hel...

5
Always understanding and look at every option to help whether that’s saving for the future or borrowing to help with unexpected bills in these hard times Reviewed on: 9th July 2025

Was easy to apply and work on it

5
Was easy to apply and work on it Reviewed on: 9th July 2025

Supportive

5
The interest is very low and always there to help when needed. Reviewed on: 9th July 2025

Excellent Customer Service

5
The online application form was easy to complete, the whole process was quick and stress free. I spoke on the phone with a lady called Karen and she was so helpful and polite, everything was explained to me in great detail, any questions I had were answered and I could not fault anything. Reviewed on: 9th July 2025

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