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Central Credit Union: Loans reviews

4.97
Based on 2,600 reviews, last reviewed 23rd Feb 2026
33% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
98%
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2%
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0%
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0%
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Latest highest rating:

5

I spoke to Karen and she was very friendly and appro... I spoke to Karen and she was very friendly and approachable and made the whole process of applying for the loan and 3 way call very easy Reviewed on: 23rd February 2026
Jennifer R's avatar
Jennifer R

Latest lowest rating:

2

No help at all and quite rude. I needed to top up my loan a week early as I was desperate for a washing machine. I first sent an email which was ignored. I enquired and received an ... Read more Reviewed on: 11th July 2025
Estelle Monaghan's avatar
Estelle Monaghan

About this product

Central Credit Union offer a range of personal loans.

Some Central Credit Union personal loans allow you to borrow as little as £200. The maximum varies between £3,000 and £15,000.

Central Credit Union personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Central Credit Union before, you can also leave a review and share your experience.

Central Credit Union Loans reviews (2600)

Review of the Central Credit Union, Loans:

Best Credit Union

5
Started saving with the credit union when I was a working single- parent and was able to take my daughter on our first holiday abroad. The staff are so helpful and go out of their way to help people in their community. I’ve recommended them to my daughter and people I know. X Reviewed on: 25th June 2020

The customer service is amazing

5
Recently applied for the loan and the customer service assistant was very helpful and always replied when I emailed . I will be recommending to friends and family members Reviewed on: 13th November 2023

Amazing

5
Brilliant for Christmas with having the kids Reviewed on: 10th November 2023

Great!

3
Always a quick and simple way to apply for the loan, decisions are always fast & the call centre staff are amazing and very helpful and always willing to answer any questions you may have! Reviewed on: 9th November 2023

Fantastic company always happy to help and always provide excellent information.

5
I have been with credit union for year and as a single parent only working part time, it can be a struggle so the low interest loans really help, I am also able to save with them. Their customer service is amazing and they are always willing to help answer any questions you may have. Reviewed on: 9th November 2023

Customer service

5
Customer service & efficiency is always amazing! Reviewed on: 9th November 2023

Amazing

5
I must say I appreciate all the help I've received from liverpool central. I've done a lot of work in my household due to the help of the loans I've received from this company. Reviewed on: 9th November 2023

Credit Union

5
The service provided by the credit Union has been a life line for me, I have been able to save and borrow money at a low rate. All the staff are friendly and helpful. I have been able to get a loan for what I need and have not been judged or has to justify what I need to borrow. The process is simple and there is an online app so you can manage your savings and loan account Reviewed on: 8th November 2023

Christmas

5
If it wasn’t for this place my kids would never have had a Christmas I’m on year 8 or 9 now and still couldn’t be grateful enough ever, thank you x Reviewed on: 7th November 2023

Just amazing

5
Go above and beyond to help everyone, I've recommended alot of family and friends over the years, and now been a member for 7 years. Fantastic xx Reviewed on: 6th November 2023

Loan & Savings

5
I have been with the Credit Union now for 5 years… I have had multiple loans, and also had the chance to save a few thousand pounds over the years I have been with this company. And will continue, to do so. Staff are extremely communicative, professional, and very quick on acting on a response. I’ve had no issues what so ever with Central Liverpool Credit Union, and because I am a loyal member now, the application on line is really straight forward. Highly recommended, plus interest on loans, is extremely competitive, with any Bank or Building society. 10/10 from me always. Reviewed on: 2nd November 2023

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