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Central Credit Union: Loans reviews

Name: Loans
Rating: 4.97 (2710 reviews)

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4.97

Based on 2,710 reviews, last reviewed 28th Apr 2026

5400% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

98%

Latest highest rating:

5

I have been in the credit union since my 3 children... I have been in the credit union since my 3 children was small they also save with young savers every week in school Reviewed on: 28th April 2026

Latest lowest rating:

2

No help at all and quite rude. I needed to top up my loan a week early as I was desperate for a washing machine. I first sent an email which was ignored. I enquired and received an ... Read more Reviewed on: 11th July 2025

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About this product

Central Credit Union offer a range of personal loans.

Some Central Credit Union personal loans allow you to borrow as little as £200. The maximum varies between £3,000 and £15,000.

Central Credit Union personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Central Credit Union before, you can also leave a review and share your experience.

Awards

Best credit union loan provider 2025

Awarded to the credit union rated highest in customer reviews for loans.

Central Credit Union Loans reviews (2710)

Review of the Central Credit Union, Loans:

Lovely staff

I’ve been with the credit union many years nothing is ever too much always there to help staff have always been very friendly! Walton road are the best Reviewed on: 26th June 2020

Kind

The people who work for CU understand situations their clients are in as some of them have been there themselves, they are very understanding and not judgmental at all about people which is a gift, they have helped me through the years and I really appreciate everything they do for their community, without them, a lot of families would suffer. Reviewed on: 28th June 2023

amazing service

helped a lot to buy household items that i would never be able to afford Reviewed on: 28th June 2023

Amazing

Friendly service and support they help me we I need it, Reviewed on: 28th June 2023

Very easy process applying

Really easy process applying for a loan and the girls in the credit union are really helpful if I’ve ever needed any help Reviewed on: 28th June 2023

Amazing service

Always helpful staff and easy loan application. Nothings ever a problem Reviewed on: 28th June 2023

Personable and efficient

I was supported immediately and guided towards the right product for me. Straight away I was directed to wider support alongside just financial support and provided with relevant logins. My direct debit has been consistent and I’ve had no issues at all. The customer service team have answered all queries immediately and explained them in a manner that was easy to understand. Reviewed on: 28th June 2023

Helpful and Support Staff

I applied for a consolidation loan and as part of the process a member of the CU called to discuss. The call was helpful and informative and the agreement was put into layman's terms; clear and easy to understand. When I had a follow up question I used the app messenger and got an instant response. I will continue to utilise CU for loans in the future. The staff are polite, the platform (app) is easy to use and the interest rate is far better than other loan providers. Reviewed on: 28th June 2023

A well oiled machine

Fast, efficient and very friendly. My first time with credit union and it was hassle free. Definitely recommend them. Reviewed on: 28th June 2023

Great service

Very helpful staff and great service Reviewed on: 28th June 2023

Brilliant

Always so helpfull and understanding always friendly i keep recomending this credit union to friends and family Reviewed on: 28th June 2023

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