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Central Credit Union: Loans reviews

4.97
Based on 2,600 reviews, last reviewed 23rd Feb 2026
75% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
98%
See only 4 star reviews
2%
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0%
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0%
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0%

Latest highest rating:

5

I spoke to Karen and she was very friendly and appro... I spoke to Karen and she was very friendly and approachable and made the whole process of applying for the loan and 3 way call very easy Reviewed on: 23rd February 2026
Jennifer R's avatar
Jennifer R

Latest lowest rating:

2

No help at all and quite rude. I needed to top up my loan a week early as I was desperate for a washing machine. I first sent an email which was ignored. I enquired and received an ... Read more Reviewed on: 11th July 2025
Estelle Monaghan's avatar
Estelle Monaghan

About this product

Central Credit Union offer a range of personal loans.

Some Central Credit Union personal loans allow you to borrow as little as £200. The maximum varies between £3,000 and £15,000.

Central Credit Union personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Central Credit Union before, you can also leave a review and share your experience.

Central Credit Union Loans reviews (2600)

Review of the Central Credit Union, Loans:

Never had any problems over 10 yrsstaff geloful

5
Never gad any problems over 10 yrsstaff geloful Reviewed on: 23rd May 2025

Excellent Credit Union

5
CLCU is an essential organisation in our community and has been of support to so many within the community. The staff are kind, respectful and understanding. I would not hesitate to recommend to anyone. It is a good example of a what a credit union should be like. Reviewed on: 9th July 2020

Reliable friendly polite

5
The staff always make you feel at ease are very patient with u because I have mental health problems and they speak to me with ease and patience Reviewed on: 9th July 2020

Just what I needed to save.

5
I was struggling to save with my bank, as mobile banking apps make it too easy to move money around. With the Credit union my money is away, safe where I can just keep saving without the temptation of dipping into it. Reviewed on: 9th July 2020

Friendly and helpful

5
The staff go out of their way to help anyone, they are never judgemental and never make you feel inferior to themselves. They have a lot of patience and are quite willing to spend as much time as you need to sort your problems out, they helped me get back on track and I am now comfortable and confident with my lifestyle, and I only have them to thank Reviewed on: 9th July 2020

Excellent service

5
Always very quick and efficient service and all staff are always friendly and welcoming. Reviewed on: 9th July 2020

amazing place

5
staff are very friendly very helpfull when signing up sort your loan right away nothings ever too much Reviewed on: 9th July 2020

Lifesavers

5
the credit union have been a lifeline for me and are amazing with me every time I call or go in. I'd be lost without them and they are a treasure to the community. Reviewed on: 9th July 2020

Excellent customer service

5
Always been there to help me ,always explained everything clear to me when taking out a loan Reviewed on: 9th July 2020

Wonderful

5
I don’t know what I would do without this credit union. They are very helpful and empathetic with each and every person. Thank you Credit Union. Reviewed on: 9th July 2020

Excellent service

5
Always greered with a smile and staff are always polite Reviewed on: 9th July 2020

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