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Central Credit Union: Loans reviews

4.97
Based on 2,600 reviews, last reviewed 23rd Feb 2026
75% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
98%
See only 4 star reviews
2%
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0%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

I spoke to Karen and she was very friendly and appro... I spoke to Karen and she was very friendly and approachable and made the whole process of applying for the loan and 3 way call very easy Reviewed on: 23rd February 2026
Jennifer R's avatar
Jennifer R

Latest lowest rating:

2

No help at all and quite rude. I needed to top up my loan a week early as I was desperate for a washing machine. I first sent an email which was ignored. I enquired and received an ... Read more Reviewed on: 11th July 2025
Estelle Monaghan's avatar
Estelle Monaghan

About this product

Central Credit Union offer a range of personal loans.

Some Central Credit Union personal loans allow you to borrow as little as £200. The maximum varies between £3,000 and £15,000.

Central Credit Union personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Central Credit Union before, you can also leave a review and share your experience.

Central Credit Union Loans reviews (2600)

Review of the Central Credit Union, Loans:

Best Credit Union

5
Started saving with the credit union when I was a working single- parent and was able to take my daughter on our first holiday abroad. The staff are so helpful and go out of their way to help people in their community. I’ve recommended them to my daughter and people I know. X Reviewed on: 25th June 2020

Brilliant credit union

5
I would be lost without my credit union. Always there for me when I need a little extra help with a loan & to help me save for the things we need as a family. Staff are really helpful & have been so long when I have rang up to ask for advice Reviewed on: 9th July 2020

Excellent Credit Union

5
CLCU is an essential organisation in our community and has been of support to so many within the community. The staff are kind, respectful and understanding. I would not hesitate to recommend to anyone. It is a good example of a what a credit union should be like. Reviewed on: 9th July 2020

Reliable friendly polite

5
The staff always make you feel at ease are very patient with u because I have mental health problems and they speak to me with ease and patience Reviewed on: 9th July 2020

Just what I needed to save.

5
I was struggling to save with my bank, as mobile banking apps make it too easy to move money around. With the Credit union my money is away, safe where I can just keep saving without the temptation of dipping into it. Reviewed on: 9th July 2020

Friendly and helpful

5
The staff go out of their way to help anyone, they are never judgemental and never make you feel inferior to themselves. They have a lot of patience and are quite willing to spend as much time as you need to sort your problems out, they helped me get back on track and I am now comfortable and confident with my lifestyle, and I only have them to thank Reviewed on: 9th July 2020

Excellent service

5
Always very quick and efficient service and all staff are always friendly and welcoming. Reviewed on: 9th July 2020

amazing place

5
staff are very friendly very helpfull when signing up sort your loan right away nothings ever too much Reviewed on: 9th July 2020

Lifesavers

5
the credit union have been a lifeline for me and are amazing with me every time I call or go in. I'd be lost without them and they are a treasure to the community. Reviewed on: 9th July 2020

Excellent customer service

5
Always been there to help me ,always explained everything clear to me when taking out a loan Reviewed on: 9th July 2020

Wonderful

5
I don’t know what I would do without this credit union. They are very helpful and empathetic with each and every person. Thank you Credit Union. Reviewed on: 9th July 2020

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