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Central Credit Union: Loans reviews

4.97
Based on 2,599 reviews, last reviewed 16th Dec 2025
99% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
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2%
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Latest highest rating:

5

Bern with credit union for over 18 years now always... Bern with credit union for over 18 years now always been a great help. Reviewed on: 16th December 2025
Lynn McDonough 's avatar
Lynn McDonough

Latest lowest rating:

2

No help at all and quite rude. I needed to top up my loan a week early as I was desperate for a washing machine. I first sent an email which was ignored. I enquired and received an ... Read more Reviewed on: 11th July 2025
Estelle Monaghan's avatar
Estelle Monaghan

About this product

Central Credit Union offer a range of personal loans.

Some Central Credit Union personal loans allow you to borrow as little as £200. The maximum varies between £3,000 and £15,000.

Central Credit Union personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Central Credit Union before, you can also leave a review and share your experience.

Central Credit Union Loans reviews (2599)

Review of the Central Credit Union, Loans:

fantastic experience with Central Credit Union.

5
I have had a fantastic experience with Central Credit Union. From the moment I joined, the customer service has been exceptional, friendly, professional, and always willing to help. The staff take the time to explain financial products clearly, ensuring members make informed decisions. Their savings and loan options are far more flexible and affordable than those of high street banks, with fair interest rates and manageable repayment terms. I particularly appreciate their commitment to financial inclusion, supporting individuals who may otherwise struggle to access traditional banking services. The online banking system is straightforward and user-friendly, making it easy to manage my account on the go. I also value the credit union’s ethical approach to finance, reinvesting in the local community rather than prioritising profit. Overall, I highly recommend Central Credit Union to anyone looking for a trustworthy and community-focused financial institution. Reviewed on: 24th March 2025

Best in the northwest

5
Maybe fix the phone lines to make staff more reachable Reviewed on: 26th August 2025

Excellent service and very friendly staff

5
Excellent service and very friendly staff Reviewed on: 26th August 2025

Spoke to amazing women called Karen who made my expe...

5
Spoke to amazing women called Karen who made my experience as a new customer alot more easier she was so friendly warm and really nice to speak to Reviewed on: 26th August 2025

Quick easy and professional communication was spot on

5
Quick easy and professional communication was spot on Reviewed on: 22nd August 2025

Friendly staff who will really help with all aspects...

5
Friendly staff who will really help with all aspects of lending and saving money Reviewed on: 21st August 2025

I have been a member of CCU for 6 months now and eve...

5
I have been a member of CCU for 6 months now and every time I have contacted them via phone or the website they have always been so helpful. I always recommend them to friends & family. Reviewed on: 21st August 2025

5* Credit union!

5
I've found Central Credit union to be efficient, reliable, friendly and informative when it has came to borrowing and saving. I always recommend them to family and friends. Reviewed on: 21st August 2025

Friendly services and dealt with query’s quickly and...

5
Friendly services and dealt with query’s quickly and efficiently Reviewed on: 21st August 2025

Excellent customer service!

5
Excellent customer service! Everything has been straight forward Reviewed on: 21st August 2025

The lady was very helpful and understanding

5
The lady was very helpful and understanding Reviewed on: 21st August 2025

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