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Central Credit Union: Loans reviews

4.96
Based on 2,599 reviews, last reviewed 16th Dec 2025
99% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
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2%
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Latest highest rating:

5

Bern with credit union for over 18 years now always... Bern with credit union for over 18 years now always been a great help. Reviewed on: 16th December 2025
Lynn McDonough 's avatar
Lynn McDonough

Latest lowest rating:

2

No help at all and quite rude. I needed to top up my loan a week early as I was desperate for a washing machine. I first sent an email which was ignored. I enquired and received an ... Read more Reviewed on: 11th July 2025
Estelle Monaghan's avatar
Estelle Monaghan

About this product

Central Credit Union offer a range of personal loans.

Some Central Credit Union personal loans allow you to borrow as little as £200. The maximum varies between £3,000 and £15,000.

Central Credit Union personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Central Credit Union before, you can also leave a review and share your experience.

Central Credit Union Loans reviews (2599)

Review of the Central Credit Union, Loans:

fantastic experience with Central Credit Union.

5
I have had a fantastic experience with Central Credit Union. From the moment I joined, the customer service has been exceptional, friendly, professional, and always willing to help. The staff take the time to explain financial products clearly, ensuring members make informed decisions. Their savings and loan options are far more flexible and affordable than those of high street banks, with fair interest rates and manageable repayment terms. I particularly appreciate their commitment to financial inclusion, supporting individuals who may otherwise struggle to access traditional banking services. The online banking system is straightforward and user-friendly, making it easy to manage my account on the go. I also value the credit union’s ethical approach to finance, reinvesting in the local community rather than prioritising profit. Overall, I highly recommend Central Credit Union to anyone looking for a trustworthy and community-focused financial institution. Reviewed on: 24th March 2025

too much Kirsty is my favourite member

5
Just love how helpful they are the staff are always there to help and talk you threw any stress your feeling Kirsty is my favourite member of staff Reviewed on: 13th August 2025

Never had any problems always sufficient helpful and...

5
Never had any problems always sufficient helpful and polite nothing is to much trouble Reviewed on: 13th August 2025

Easy to apply and great communication.

5
Easy and quick to apply and great communication from all members of staff Reviewed on: 13th August 2025

I think central credit union has really nice people...

5
I think central credit union has really nice people working there couldn’t do more for you and always explain everything easy to understand Reviewed on: 13th August 2025

Very friendly great customer service.

5
Very friendly great customer service. Very helpful Reviewed on: 13th August 2025

Very easy to understand and great service.

5
Very easy to understand and great service. Reviewed on: 12th August 2025

Very polite people, very friendly and fast response...

5
Very polite people, very friendly and fast response to any question, Reviewed on: 12th August 2025

Good friendly service and people always happy to hel...

5
Good friendly service and people always happy to help great service. Reviewed on: 12th August 2025

There is always a friendly voice on the end of the p...

5
There is always a friendly voice on the end of the phone.credit union is a great way for me to save. Reviewed on: 12th August 2025

Customer service is excellent .

5
Customer service is excellent .Emails are always answered straight away. Reviewed on: 12th August 2025

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