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Central Credit Union: Loans reviews

Name: Loans
Rating: 4.97 (2600 reviews)

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4.97

Based on 2,600 reviews, last reviewed 23rd Feb 2026

33% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

98%

Latest highest rating:

5

I spoke to Karen and she was very friendly and appro... I spoke to Karen and she was very friendly and approachable and made the whole process of applying for the loan and 3 way call very easy Reviewed on: 23rd February 2026

Latest lowest rating:

2

No help at all and quite rude. I needed to top up my loan a week early as I was desperate for a washing machine. I first sent an email which was ignored. I enquired and received an ... Read more Reviewed on: 11th July 2025

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About this product

Central Credit Union offer a range of personal loans.

Some Central Credit Union personal loans allow you to borrow as little as £200. The maximum varies between £3,000 and £15,000.

Central Credit Union personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Central Credit Union before, you can also leave a review and share your experience.

Central Credit Union Loans reviews (2600)

Review of the Central Credit Union, Loans:

Very helpful and lovely staff x

I needed money and I was on lockdown and I phoned up and explained to one of the staff and she said no problem we can transfer it to your bank for you and that was very helpful to me as I said the staff are so helpful which is what you need if you can’t get out and you know there is a friendly voice at the end of the phone. Reviewed on: 26th June 2020

Everyone is so helpful and polite when I have been i...

Everyone is so helpful and polite when I have been in touch,, they never make me feel embarrassed about asking for help. Reviewed on: 31st May 2025

Good service , although do wait a while for return c...

Good service , although do wait a while for return call.. but good service fo have Reviewed on: 30th May 2025

all the staff are excellent, very friendly, and alwa...

all the staff are excellent, very friendly, and always happy they make me feel very welcome Reviewed on: 30th May 2025

Quick service and very helpful!

Quick service and very helpful! staff are lovely very efficient! such a great way to save money but also very trust worthy! would definitely recommend the credit union to anyone! Reviewed on: 30th May 2025

Always helpful.

Always helpful. Easy process to apply for a loan. Quick decision. Good way to save. Reviewed on: 29th May 2025

Great at getting back to you and keeping you updated...

Great at getting back to you and keeping you updated Reviewed on: 29th May 2025

Staff are excellent and always get back to you right...

Staff are excellent and always get back to you right away and very helpful Reviewed on: 29th May 2025

Exceptional service

Very impressed with the correspondence by phone and email. Shelly was exceptional in service delivery. Reviewed on: 29th May 2025

I have been a customer for years never had a problem...

I have been a customer for years never had a problem with service the staff are very helpful and Friendly Reviewed on: 29th May 2025

Staff were very helpful and quick to respond to my q...

Staff were very helpful and quick to respond to my queries Reviewed on: 29th May 2025

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