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Central Credit Union: Loans reviews

Name: Loans
Rating: 4.97 (2600 reviews)

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4.97

Based on 2,600 reviews, last reviewed 23rd Feb 2026

33% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

98%

Latest highest rating:

5

I spoke to Karen and she was very friendly and appro... I spoke to Karen and she was very friendly and approachable and made the whole process of applying for the loan and 3 way call very easy Reviewed on: 23rd February 2026

Latest lowest rating:

2

No help at all and quite rude. I needed to top up my loan a week early as I was desperate for a washing machine. I first sent an email which was ignored. I enquired and received an ... Read more Reviewed on: 11th July 2025

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About this product

Central Credit Union offer a range of personal loans.

Some Central Credit Union personal loans allow you to borrow as little as £200. The maximum varies between £3,000 and £15,000.

Central Credit Union personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Central Credit Union before, you can also leave a review and share your experience.

Central Credit Union Loans reviews (2600)

Review of the Central Credit Union, Loans:

Very helpful and lovely staff x

I needed money and I was on lockdown and I phoned up and explained to one of the staff and she said no problem we can transfer it to your bank for you and that was very helpful to me as I said the staff are so helpful which is what you need if you can’t get out and you know there is a friendly voice at the end of the phone. Reviewed on: 26th June 2020

Good excellent communication reasonable

Good communication reasonable used for for years now Reviewed on: 28th May 2025

Rang up enquiring regarding any loans or services av...

Rang up enquiring regarding any loans or services available to me and all my options were discussed Reviewed on: 28th May 2025

Thank You

Always supportive and polite, they make me feel welcome and always know that will guide me and answers any questions I have. They care more about the customer than the business Reviewed on: 28th May 2025

Staff are lovely and really happy to help even when...

Staff are lovely and really happy to help even when busy Reviewed on: 28th May 2025

Always helpful.

Always helpful. Always answer queries. Very patient. Reviewed on: 28th May 2025

Had a good quick experience , Paula tan was so helpf...

Had a good quick experience , Paula tan was so helpful and will recommend this to people in the future Reviewed on: 28th May 2025

Every time I contact the girls at Central credit un...

Every time I contact the girls at Central credit union they reply within a hour tell me exactly what I need always smooth and fast very polite always there to help brilliant Reviewed on: 28th May 2025

Absolutely love the credit union, it has helped me b...

Absolutely love the credit union, it has helped me be able to start saving and being able to pay off debts that I never could before through my savings. Thank you. Reviewed on: 28th May 2025

The staff were very helpful and polite everything wa...

The staff were very helpful and polite everything was explained and quick and easy would highly recommend Reviewed on: 28th May 2025

CCU can always be trusted.

CCU can always be trusted. I have saved with and taken loans from CCU for a number of years and they are always totally reliable and very helpful! Thank You Reviewed on: 28th May 2025

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