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Central Credit Union: Savings reviews

Name: Savings
Rating: 4.97 (328 reviews)

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4.98

Based on 328 reviews, last reviewed 23rd May 2025

6433% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

99%

2 star

Latest highest rating:

5

Reassuring Never knew i had the ability to save. Central Credit Union showed me the way forward Reviewed on: 23rd May 2025

Latest lowest rating:

1

The website is terrible, the ability to access your... The website is terrible, the ability to access your savings is non existent being unable to access the app Reviewed on: 17th April 2024

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About this product

Central Credit Union provide three different types of saving accounts.

The Regular is an instant access account paying an annual dividend (a share of Central Credit Union’s profits). Or there's the Fixed Term Deposit account and the Christmas saving account.

Central Credit Union’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Central Credit Union before, you can also leave a review and share your experience.

Central Credit Union Savings reviews (328)

Review of the Central Credit Union, Savings:

The Closure of the Credit Union Kensington Offices

I was disappointed at first, when the Credit Union Offices closed in Kensington. However, I have found the Telephone Personnel at our new Credit Union (Breck Road) Offices to be Excellent. They are always friendly and courteous, and always 'Helpful' in giving 'advice' on how to gain Access to the Credit Union Website. It is refreshing knowing I am able to seek advice and not be seen as 'A useless Luddite' due to my lack of Internet knowledge. I am aged 80 and it certainly takes time and patience to make me understand what seems to be so easy for the present 'generation' of employees that were brought up with computers!. So, well done to the Credit Union Staff. Reviewed on: 16th May 2025

The excellent team at Central are professional, frie...

The excellent team at Central are professional, friendly and reliable.Central gives you the satisfaction of the feel good factor from knowing your savings are earning a fair rate while ethically helping others. Josephine P Rawsthorne Reviewed on: 20th May 2025

The customer service is above and beyond.

The customer service is above and beyond. Very well informative when I have contacted them. Reviewed on: 20th May 2025

All members of staff at CCU go above and beyond alwa...

All members of staff at CCU go above and beyond always ! Reviewed on: 20th May 2025

Very helpful team.

Very helpful team. With better rates than most banks it’s a smart money move saving with the credit union Reviewed on: 20th May 2025

I have used Central credit union for a number of years.

I have used Central credit union for a number of years. Being a single parent for many years I lived payday to payday until I went to them.They advised me on many levels about savings, low interest loans, Christmas clubs and more.I now am able to save and do have some, I have had accounts for my foster children and would recommend everyone to use it. Thanks so much Central team. Reviewed on: 20th May 2025

Fast and efficient service.

Fast and efficient service. Friendly and helpful staff. Reviewed on: 20th May 2025

I feel my money is secured safe and I am...

I feel my money is secured safe and I am pleased Reviewed on: 20th May 2025

Teresa Dunne

Staff are friendly and efficient.Never had a problem excellent service over the years Reviewed on: 20th May 2025

The central credit union are really customer focus.

The central credit union are really customer focus. They are very helpful and always fast in responding to my needs. They are very tactful and approachable, even over the phone. I do not visit them but on telephone conversation my needs are always answered. I really do appreciate their hard working spirit Reviewed on: 20th May 2025

Excellent service ..

Excellent service just phone up to withdraw money and it’s in for 1pm same day, when I’ve had a loan same excellent service Reviewed on: 20th May 2025

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