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Charter Savings Bank: Fixed Rate Bond reviews

Name: Fixed Rate Bond
Rating: 2.7 (64 reviews)

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2.85

Based on 64 reviews, last reviewed 13th Jun 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

36%

51%

Latest highest rating:

5

COMPETITIVE COMPANY very helpfuland informative with products a nd services for ISA FUNDS ETC Reviewed on: 13th June 2025

Latest lowest rating:

1

CharterSavings bank unprofessional and inflexible. CharterSavings bank have £50k of mine in a recent Isa. I instructed them to add my remaining £2.5K from an old provider within their 30 days limit to ... Read more Reviewed on: 29th January 2024

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About this product

Charter Savings Bank bond reviews are honest reviews written by people like you. While many people look at the interest rates on offer, what about the Charter Savings Bank's customer service? Smart Money People is fast becoming the UK's leading source of independent Charter Savings Bank bond reviews. We need your help! By writing your honest reviews, you can help increase trust and transparency in the financial world.

Charter Savings Bank Fixed Rate Bond reviews (64)

Review of the Charter Savings Bank, Fixed Rate Bond:

Excellent Bank - amazing, efficient staff - superb for savings.

Hopefully, you can still see my earlier comments about this Bank. However, to re-iterate what I said earlier. I have found Charter Bank to be amazing. Very proficient, helpful and easy to deal with. Every member of staff that I have ever spoken to has been polite, friendly and knoledgeable and an asset to their organisation. From my personal experience, I cannot rate them higher and will continue to use them for my Savings. Rates are good, competitive for the market - paperwork amazing. I also find the on-line banking/savings to be easy to operate. EXCELLENT ALL ROUND - i cannot understand the negative comments. Reviewed on: 19th November 2016

Not sure

I've found getting in contact with Charter Savings Bank to be quite difficult. You don't need to have a branch to manage a savings account like this, but good telephone support is important, so I hope things get better here. Reviewed on: 2nd September 2015

Average rate

I found the online services decent and rate is acceptable given the current climate. Reviewed on: 29th June 2015

Poor Phone pickup

There is no point starting a new bank to compete with others if we can't get through on the phones. If I can't get through to someone to query about their accounts why would I trust moving my account to them. Have been trying all morning and put on hold, not told where in queue, no chance to leave message so can get back to me. I have a day job too so can't spend all morning on the phone. Keep getting told by automated message can submit secure message, thanks, but I need to know now not wait x amount of days before I get a response. Won't be using these.. Reviewed on: 27th April 2015

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