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Chase Bank: Current account reviews

4.94
Based on 47,346 reviews, last reviewed 14th Feb 2026
74225% increase in 5 star reviews
in the past 90 days
900% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent service I've been banking with chase for several years with no problems, always easy to contact if need be; on one occassion, Chase actually contacted me abou... Read more Reviewed on: 14th February 2026
Joanne Y's avatar
Joanne Y

Latest lowest rating:

1

Silly UI, lacking common sense features Silly UI, lacking common sense features Reviewed on: 13th February 2026
Catalin T's avatar
Catalin T

About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Chase Bank Current account reviews (47346)

Review of the Chase Bank, Current account:

Best banking experience ever

5
I was sceptical at first but I was soon convinced that moving to Chase was a good idea. It is perfect and so easy to deal with. Top marks! Reviewed on: 16th March 2023

The ease of the account is brilliant.

5
The ease of the account is brilliant. Been with them a few years and wouldn’t want to bank with anyone else. The current account is simple to understand and can easily move or send money. The customer services are brilliant too Reviewed on: 14th February 2026

Very easy to contact if you need help.

5
Very easy to contact if you need help. Advised by message after every spend or debit. Reviewed on: 14th February 2026

Customer service

5
The customer saervice rep has assisted me very ably more than twice when I have had problems with external contacts Reviewed on: 14th February 2026

Proactive and professional staff who are always will...

5
Proactive and professional staff who are always willing to help. Reviewed on: 14th February 2026

Great bank - simple and straightforward

5
Great bank - simple and straightforward Reviewed on: 14th February 2026

Easy to use application: Not difficult to navigate a...

5
Easy to use application: Not difficult to navigate and make transactions. A monkey could use it successfully. Reviewed on: 14th February 2026

Chase - Leading current account provider

5
App is easy to use, with clean interface. Can through to customer service very quick and generally current account is a great product. Reviewed on: 14th February 2026

Trusted banking

5
The Chase App is clear and easy to navigate. Excellent email communication with updates and offers. Not inundated with emails. Competitive rates. Transparent banking = trust Reviewed on: 14th February 2026

An excellent bank with savings, round up etc

5
An excellent bank with savings, round up etc Reviewed on: 14th February 2026

Excellent bank.

5
Excellent bank. Easy to use App. Speedy transactions. Reviewed on: 14th February 2026