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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49008 reviews)

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4.86

Based on 49,008 reviews, last reviewed 16th Jun 2026

98% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

97%

Latest highest rating:

4

intensives changed... it used to be very good then the intensives and goal posts were less appealing. Still good for every day cash back but only on certain items. The savi... Read more Reviewed on: 16th June 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49008)

Review of the Chase Bank, Current account:

Great app and easy to manage money.

Great app and easy to manage money. Also links to saving account with great interest rate Reviewed on: 12th April 2024

I have several bank accounts can’t beat it!

I have several bank accounts with multiple providers. Chase is my preferred for ease of use, speed of access via the app, speed of transfers and general ese of use for my daily siendo. when I have had reason to contact customer service they have again been quick and have resolved any query or issue I had. I reluctantly still maintain other providers accounts but essentially transfer into Chase who I use daily. Reviewed on: 5th February 2025

Only positives

Easy to use app. Simple. Informative app. Great saving rates and incentives eg round up. Cool aesthetics with the bank card. Reviewed on: 5th February 2025

Chase. Excellent bank

I have found chase very easy to use and any contact I have had with chase has been handled in a very professional manner Reviewed on: 5th February 2025

A great product.

All my transactions are easily actioned and speedily implemented. 1% cashback is a welcome bonus. Savings accounts give good rates of interest with instant access. Reviewed on: 5th February 2025

Cashback and no foreign exchange fees.

Cashback and no foreign exchange fees. Reviewed on: 5th February 2025

Very responsive and good communication in general.

Very responsive and good communication in general. Very good opportunities for rewards. Encourages saving. Reviewed on: 5th February 2025

Banking simplified

Easy to set-up, use and make day to day banking easy. Reviewed on: 5th February 2025

The app is smooth and never faced any issues.

The app is smooth and never faced any issues. If I had any issues customer service was excellent and quick Reviewed on: 5th February 2025

Excellent bank, very simple app.

Excellent bank, very simple app. Easy to manage your money and very secure. Reviewed on: 5th February 2025

Great bank, and excellent service

Excellent professional service and easy to use Reviewed on: 5th February 2025

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