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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48990 reviews)

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4.94

Based on 48,990 reviews, last reviewed 5th May 2026

92% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

I’ve had a really positive experience with the Chase... I’ve had a really positive experience with the Chase Bank current account. The app is clean and easy to use, making it simple to track spending, move ... Read more Reviewed on: 5th May 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48990)

Review of the Chase Bank, Current account:

Good customer service

Best rate, good service, numberless card, best interest rates, fee free fx transactions Reviewed on: 16th March 2023

Simple application and good app

Simple application, good app, good to have cashback and zero charge for using abroad. Interest rates could be better Reviewed on: 5th February 2025

app easy to use,customer support reachable,easy to p...

app easy to use,customer support reachable,easy to pay in and transfer,able to get all relevant info you need fairly easily Reviewed on: 5th February 2025

24/7 customer service online is fabulous and helpful.

24/7 customer service online is fabulous and helpful. Reviewed on: 5th February 2025

Great bank from cash back offers to customer service

Great bank from cash back offers to customer service Reviewed on: 5th February 2025

Really like the round up feature and cash back, alwa...

Really like the round up feature and cash back, always someone to answer my queries Reviewed on: 5th February 2025

Absolutely brilliant customer service

Absolutely brilliant customer service Reviewed on: 5th February 2025

Great when you are abroad

Great when you are abroad, as spends hits your account very quick Reviewed on: 5th February 2025

Easy to use and access app.

Easy to use and access app. Round up saving is useful. Reviewed on: 5th February 2025

Excellent app, good price product

Excellent app, good price product Reviewed on: 5th February 2025

So much better than Barclays

I am a new customer to Chase after 40 years of unrewarded loyalty to Barclays. Chase have always responded promptly, politely and effectively to any problem I’ve had. They have always resolved issues and kept me updated. Reviewed on: 5th February 2025

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