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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (48990 reviews)

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4.86

Based on 48,990 reviews, last reviewed 10th Jun 2026

98% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

97%

Latest highest rating:

4

Banking best Good customer service and quick service and delivery time Reviewed on: 10th June 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48990)

Review of the Chase Bank, Current account:

The best bank I’ve ever banked with, I like that it...

The best bank I’ve ever banked with, I like that it rewards me for banking with them. The banking app is easy to use. Reviewed on: 15th February 2024

Very good cashback scheme

Their cashback scheme has been excellent. It has provided good incentive to bank with them and good rewards for everyday spending with them. It made me switch completely over to making transactions with them. Reviewed on: 5th February 2025

I have been baking with Chase for about 5 years and...

I have been baking with Chase for about 5 years and I love the app. Especially the incentives round ups and cash back amazing Reviewed on: 5th February 2025

Happy customer

Been with Chase for a few years now after a tv recommendation. Extremely happy with customer service and my current account Reviewed on: 5th February 2025

Unbelievably good experience, could rate them highly...

Unbelievably good experience, could rate them highly enough. Reviewed on: 5th February 2025

Love Chase.

Love Chase. Originally got it as I was using it for my trip to Vegas. But I use it daily now. Also hold money in a savings account. Reviewed on: 5th February 2025

The app is easy to use and reliable

The app is easy to use and reliable Reviewed on: 5th February 2025

Fantastic

Fantastic app, fantastic cashback offer, great communications and excellent customer service Reviewed on: 5th February 2025

SImple, secure, well thought out - exactly what I need

Simple, secure, well thought out - exactly what I need from oan online account. Reviewed on: 5th February 2025

Always able to access my accounts easily.

Always able to access my accounts easily. Good information available, found the statement of interest earned really useful for tax return. Like getting a message every time I use my account. Customer service has been excellent on the few occasions I’ve used it. Reviewed on: 5th February 2025

Customer since April 2022.

Customer since April 2022. Excellent App. Great statements for both current & Savings accounts with top interest rates. Not thinking to look elsewhere at February 2025. Reccommended to friends and family. Reviewed on: 5th February 2025

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