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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49006 reviews)

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4.86

Based on 49,006 reviews, last reviewed 12th Jun 2026

98% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Easy to use. Easy to use. Easy to set up online. No fees for use abroad Reviewed on: 11th June 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49006)

Review of the Chase Bank, Current account:

I love Chase Bank.

I love Chase Bank. I have both savings and current account with Chase and it is so easy to manage both in a single app. Best rates in the UK that no other bank can offer. Very happy with the online platform and never had to reach out to customer service. Never had any issue so far. Reviewed on: 15th February 2024

Chase communications

Chase contacted me regarding a transaction before releasing any funds from my account Reviewed on: 5th February 2025

I had an experience where my account had been compro...

I had an experience where my account had been compromised and was being used to order products in America, I called through after midnight and they had cancelled my card and reissued immediately and reimbursed the money taken no quibble Reviewed on: 5th February 2025

The app is so easy to use, customer service is great...

The app is so easy to use, customer service is great and I really like the 1% cashback too Reviewed on: 5th February 2025

It’s easy to use and you get 1% cash back

It’s easy to use and you get 1% cash back Reviewed on: 5th February 2025

Great ap that is just a joy to use.

Great ap that is just a joy to use. My money goes further with all the interest they add. Easy to move money to savings and back to spend. You can use it abroad exactly as at home, brilliant. Reviewed on: 5th February 2025

Staff always very helpful and knowledgeable.

Staff always very helpful and knowledgeable. More than happy to recommend Reviewed on: 5th February 2025

The app is so easy to use.

The app is so easy to use. The cashback earned is excellent. Reviewed on: 5th February 2025

Very good account.

Very good account. Had cash back for 2 years Reviewed on: 5th February 2025

I had an issue with my account I contacted customer...

I had an issue with my account I contacted customer support and it was resolved within hours. Reviewed on: 5th February 2025

Cracking customer care

Customer service is always very quick and very efficient.And there are notifications with anything to do with banking are second to none puzzles , newton film treas Reviewed on: 5th February 2025

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