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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49008 reviews)

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4.86

Based on 49,008 reviews, last reviewed 16th Jun 2026

98% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

97%

Latest highest rating:

4

intensives changed... it used to be very good then the intensives and goal posts were less appealing. Still good for every day cash back but only on certain items. The savi... Read more Reviewed on: 16th June 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49008)

Review of the Chase Bank, Current account:

Great for everyday cashback on current account and n...

Great for everyday cashback on current account and no charge card abroad Reviewed on: 12th April 2024

Free calls in the app to customer services and helpf...

Free calls in the app to customer services and helpful staff Reviewed on: 5th February 2025

Excellent service

No problems with my current account excellent customer service. Only problem is they don't offer a credit card yet so I can have all my accounts in one place. Earning cashback on debit card spend is also a huge bonus. Reviewed on: 5th February 2025

an easy ,responsive service with a cash back bonus

Easy to use, responds - in person, quickly and helpfully to any query you have, and if you deposit £1.5k each month you even receive cash back on every transaction made. What's not to like?! Reviewed on: 5th February 2025

Chase is always providing efficiency and user friend...

Chase is always providing efficiency and user friendly service on-line as well as through the apps. Reviewed on: 5th February 2025

Brilliant rates and service from Chase.

Brilliant rates and service from Chase. Clear communication and useful benefits including cashback Reviewed on: 5th February 2025

Fantastic easy app to use, great interest rates and...

Fantastic easy app to use, great interest rates and brilliant to use abroad Reviewed on: 5th February 2025

Very good experience they give back unlike other banks

Very good experience they give back unlike other banks Reviewed on: 5th February 2025

Chase bank is great.

Chase bank is great. I low the 1% cash back, and the round up savings account is a brilliant way to help me save extra cash each year. The card not having any details on can be annoying sometimes but overall I have enjoyed banking with chase and would recommend it to others. Reviewed on: 5th February 2025

Useful banking

Really easy to use and all excellent Reviewed on: 5th February 2025

Best banking app, great current account benefits

A great app, which is very easy to use, a simplified feel that removes a lot of the mess seen on other banking apps. The cash back and roundup options work great for me, I found linking this with good pay quicker as well and the bank card looks great. Reviewed on: 5th February 2025

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