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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49008 reviews)

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4.86

Based on 49,008 reviews, last reviewed 16th Jun 2026

98% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

97%

Latest highest rating:

4

intensives changed... it used to be very good then the intensives and goal posts were less appealing. Still good for every day cash back but only on certain items. The savi... Read more Reviewed on: 16th June 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49008)

Review of the Chase Bank, Current account:

cash back was good but now has changed

cash back was good but now has changed Reviewed on: 15th February 2024

Excellent service knowing my money is safe, cash bac...

Excellent service knowing my money is safe, cash back on spending . Reviewed on: 5th February 2025

"I’ve had a great experience so far with Chase sin...

"I’ve had a great experience so far with Chase since I joined them! Their customer service is top-notch, always friendly, and willing to go the extra mile to assist with any questions or issues. The online banking platform is user-friendly and reliable, and I appreciate the wide range of financial services they offer. They also have a great mobile app that I use all the time and makes managing my accounts so convenient. Highly recommend for anyone looking for a trustworthy and efficient bank!" Reviewed on: 5th February 2025

Everything with Chase is so simple and straightforward.

Everything with Chase is so simple and straightforward. I love the cashback. Reviewed on: 5th February 2025

Can’t find anything to fault with Chase.

Can’t find anything to fault with Chase. Fantastic current and savings accounts. Easy to use app. Very happy. Reviewed on: 5th February 2025

Great Bank

Wonderful App very easy to use . Love the immediate notification of payment .very simple even for someone who is not good with technology like me . Reviewed on: 5th February 2025

Great website easy to use,Helpful staff, good reward...

Great website easy to use,Helpful staff, good rewards on the account Reviewed on: 5th February 2025

Very helpful with a payment issue.

Very helpful with a payment issue. Quick and informative response se Reviewed on: 5th February 2025

N/a as no customer service used

N/a as no customer service used Reviewed on: 5th February 2025

Fantastic current account that is easy to follow and...

Fantastic current account that is easy to follow and usr Reviewed on: 5th February 2025

Don’t make me feel stupid for not knowing all about...

Don’t make me feel stupid for not knowing all about the app! Reviewed on: 5th February 2025

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