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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49008 reviews)

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4.86

Based on 49,008 reviews, last reviewed 16th Jun 2026

98% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

97%

Latest highest rating:

4

intensives changed... it used to be very good then the intensives and goal posts were less appealing. Still good for every day cash back but only on certain items. The savi... Read more Reviewed on: 16th June 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49008)

Review of the Chase Bank, Current account:

I love Chase Bank.

I love Chase Bank. I have both savings and current account with Chase and it is so easy to manage both in a single app. Best rates in the UK that no other bank can offer. Very happy with the online platform and never had to reach out to customer service. Never had any issue so far. Reviewed on: 15th February 2024

It's simple to use, and no hidden fees when abroad.

It's simple to use, easy to find details (and copy/paste where appropriate - so it's practical) - and I love the way that I can tap when I'm abroad just like at home, with no hidden fees. Reviewed on: 5th February 2025

From a user friendly app, to a great exchange rate w...

From a user friendly app, to a great exchange rate when abroad, to 1% money back on spending, Chase does it all! I have been with Chase for a few years now and I have zero complaints. I think they are great! Reviewed on: 5th February 2025

Great add-on benefits & rewards

Great add-on benefits, such as cashback or round-up, fast and convenient account opening, friendly and reliable customer service. Reviewed on: 5th February 2025

Excellent app and first rate service

I’ve been with Chase for about 15 months and have been so impressed. The app is excellent and their customer service is easily accessible and first rate Reviewed on: 5th February 2025

Ease of use and display of information

Ease of use and display of information Reviewed on: 5th February 2025

Chase makes daily banking simple

Chase is very easy to live with. When I buy something I get an immediate notification. The banking app is easy to work with, clear and intuitive. Reviewed on: 5th February 2025

Excellent app, easy to navigate.

Been using this for a few years, the interface is very easy to navigate. Push notifications are immediate. I have recommended two two family members who have also signed up. Reviewed on: 5th February 2025

Chase UK's current account offers a seamless banking...

Chase UK's current account offers a seamless banking experience with no monthly fees and easy access to digital tools. I love the cashback on everyday purchases and the ability to manage everything through a user-friendly app. Reviewed on: 5th February 2025

How Online Banking Should Be!!

It was works beautifully and they pay an excellent Interest rate Reviewed on: 5th February 2025

Simple and straightforward

Simple and straightforward to use Reviewed on: 5th February 2025

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