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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49005 reviews)

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4.86

Based on 49,005 reviews, last reviewed 11th Jun 2026

98% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Easy to use. Easy to use. Easy to set up online. No fees for use abroad Reviewed on: 11th June 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49005)

Review of the Chase Bank, Current account:

Great debit card for using abroad with no charges.

Great debit card for using abroad with no charges. 1% back on most purchases (limit). Reviewed on: 27th February 2025

Service & benefits

Brilliant service and great benefits such as cash back Reviewed on: 5th February 2025

Professionalism and competence

Professionalism and competence staff, felt valued. Reviewed on: 5th February 2025

Simply the best

Great communication, easy to use, helpful, great accounts Reviewed on: 5th February 2025

Excellent service including interest and cash-back

It has all current account service as all other current accounts provided by other UK banks while gives 1% interest which most of other UK current account does not have . The 1% cash-back benefit (up to 15 pounds) is also great. Reviewed on: 5th February 2025

Just perfect banking.

Just perfect banking. Easy to use and communication is first class. Have recommended Chase to all my friends and family. Reviewed on: 5th February 2025

Terrific service

In my experience when telephoning instant response and excellent Customer Service. Easy to use APP. Roundu a great way to save without sacrificing anything.reliable service - never recall any system downtime. Would recommend to anyone - family or friends (as I have done). Reviewed on: 5th February 2025

Does exactly what it says on the tin

Does exactly what it says on the tin Reviewed on: 5th February 2025

1% back on spends.

1% back on spends. They offer round up on spending which gets 5% and saved for 12 months. Great bank. Reviewed on: 5th February 2025

Very easy online banking, great features & rates

Very easy online banking, great features & rates Reviewed on: 5th February 2025

10/10! Banking for the 21st Century.

Fast and efficient customer service via an in-app phone number. App is clear and easy to use, allowing me to deal with all aspects of my banking. Good cash back offer, and excellent rates for both current and savings account. Most important is the ability to use my account abroad without being subjected to iniquitous exchange rates and commissions. Reviewed on: 5th February 2025

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