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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49008 reviews)

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4.86

Based on 49,008 reviews, last reviewed 16th Jun 2026

98% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

97%

Latest highest rating:

4

intensives changed... it used to be very good then the intensives and goal posts were less appealing. Still good for every day cash back but only on certain items. The savi... Read more Reviewed on: 16th June 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49008)

Review of the Chase Bank, Current account:

I love Chase Bank.

I love Chase Bank. I have both savings and current account with Chase and it is so easy to manage both in a single app. Best rates in the UK that no other bank can offer. Very happy with the online platform and never had to reach out to customer service. Never had any issue so far. Reviewed on: 15th February 2024

Does exactly what it says on the tin

Does exactly what it says on the tin Reviewed on: 5th February 2025

1% back on spends.

1% back on spends. They offer round up on spending which gets 5% and saved for 12 months. Great bank. Reviewed on: 5th February 2025

Very easy online banking, great features & rates

Very easy online banking, great features & rates Reviewed on: 5th February 2025

10/10! Banking for the 21st Century.

Fast and efficient customer service via an in-app phone number. App is clear and easy to use, allowing me to deal with all aspects of my banking. Good cash back offer, and excellent rates for both current and savings account. Most important is the ability to use my account abroad without being subjected to iniquitous exchange rates and commissions. Reviewed on: 5th February 2025

User friendly - simple to understsnd

User friendly - simple to understsnd Reviewed on: 5th February 2025

great customer service.

great customer service. attentive and very helpful Reviewed on: 5th February 2025

Very good bank account.

Very good bank account. And the app is so good. Reviewed on: 5th February 2025

A very good bank

Unlike some banks Chase always answers the Phone promptly and deals with any queries promptly. Reviewed on: 5th February 2025

Just a great banking experience.

Just a great banking experience. Fantastic customer service. Love the app and cash back too Reviewed on: 5th February 2025

Nice cash back, 1% on majority of the transactions

Nice cash back, 1% on majority of the transactions Reviewed on: 5th February 2025

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