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Chase Bank: Current account reviews

4.94
Based on 48,895 reviews, last reviewed 9th Mar 2026
444400% increase in 5 star reviews
in the past 90 days
1000% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
See only 3 star reviews
0%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

Call centre staffs are professional and efficient. Call centre staffs are professional and efficient. I had questions couple of times regarding some spending transactions and every time was handled nic... Read more Reviewed on: 9th March 2026
Mable Tam's avatar
Mable Tam

Latest lowest rating:

2

Promise of a voucher did not materialised even after... Promise of a voucher did not materialised even after an equiry Reviewed on: 19th February 2026
YS's avatar
YS

About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Chase Bank Current account reviews (48895)

Review of the Chase Bank, Current account:

Great service and product and rates

5
Great service and product and rates Reviewed on: 6th March 2025

Great current account for cashback and foreign use.

4
I opened my Chase current account since they offered 1% cashback on all card transactions and zero foreign exchange fees. Unfortunately, now they only offer 1% cashback on fuel, transport, and groceries. Regardless, this is still my primary current account, and the card I use when travelling abroad. Switching from a high-street back, I was worried at the start with Chase being mobile app-based without even a website or physical store. However, the app has been great to use, very quick and intuitive, and have never caused any issues. Customer support is fantastic as well. Reviewed on: 14th February 2026

Great current account for day to day spending

5
Really like the rewards cashback and roundup account. Also like that there is no pressure to set up direct debits or close other current accounts when getting set up with Chase. It also keeps me informed of my spending and when I'm likely to need to enter my pin and enables me to create multiple current accounts to manage my money. Overall it is a great current account for day to day spending. Reviewed on: 14th February 2026

Excellent service and customer service

5
Excellent service and customer service Reviewed on: 14th February 2026

Overall good value.

5
Overall good value. Would rank it higher if cash back could apply to more purchases. Reviewed on: 14th February 2026

Cashback.

5
Nice card design. Useful cashback. Reviewed on: 14th February 2026

Prompt service.

5
Prompt service. Profit rewards available Reviewed on: 14th February 2026

Both the current and savings accounts suit me fully.

5
Both the current and savings accounts suit me fully. No problems with the app, which is easy to use and access, and customer agents are very helpful too Reviewed on: 14th February 2026

The most helpful bank I have ever banked with!

5
Chase banking is one of the best current accounts I have ever had! They offer you a round up scheme that rounds the money you spend to the nearest GBP an excellent way of saving! Their fraud protection team help you out with any worries or questions you may have which is excellent in this day and age ! Great bank all round! Reviewed on: 14th February 2026

Excellent customer service, market leading products...

5
Excellent customer service, market leading products and all for no fees! Reviewed on: 14th February 2026

Excellent and easy to manage

5
App is an easy way to manage money effectively Reviewed on: 14th February 2026

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