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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49008 reviews)

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4.86

Based on 49,008 reviews, last reviewed 16th Jun 2026

98% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

97%

Latest highest rating:

4

intensives changed... it used to be very good then the intensives and goal posts were less appealing. Still good for every day cash back but only on certain items. The savi... Read more Reviewed on: 16th June 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49008)

Review of the Chase Bank, Current account:

The best bank I’ve ever banked with, I like that it...

The best bank I’ve ever banked with, I like that it rewards me for banking with them. The banking app is easy to use. Reviewed on: 15th February 2024

Chase are there for support 24/7.

Chase are there for support 24/7. They have resolved my issues almost immediately. They have listened to me and provided solutions. And, I get cash back. I know what I spend instantly. Thank you. Reviewed on: 5th February 2025

Superb customer service whilst abroad.

Superb customer service when I was cloned whilst abroad. Put my account on freeze and kept me informed all the way- very reassuring when we were abroad. Great app and easy to use after you get used to it. Reviewed on: 5th February 2025

Only used the app but so far so good, way to use.

Only used the app but so far so good, way to use. Great rates of interest on products Reviewed on: 5th February 2025

Easy to use account.

Easy to use account. Always seems to work and card is reassuringly uninformative to any burglar. Reviewed on: 5th February 2025

I excellent service .

I excellent service . Always thinking of the customer Reviewed on: 5th February 2025

Simple to use app, good cashback on spending.

Simple to use app, good cashback on spending. Nothing to complain about. Reviewed on: 5th February 2025

Good savings account current account

Good savings account current account Reviewed on: 5th February 2025

All positive since I started banking with Chase , ev...

All positive since I started banking with Chase , everything transparent and professional.also have a savings account earning good interest, credit card also useful, would highly recommend chase to my friends and family. Reviewed on: 5th February 2025

Very good service I have been with them almost since...

Very good service I have been with them almost since start Reviewed on: 5th February 2025

Easy to use and excellent customer service

Really easy to use, and set up great customer service and easy to monitor accounts. I’d recommend chase to my family and friends! Reviewed on: 5th February 2025

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