Write a review

Newsletter

Go to business site

Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49008 reviews)

View other Chase Bank products

4.86

Based on 49,008 reviews, last reviewed 16th Jun 2026

98% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

97%

Latest highest rating:

4

intensives changed... it used to be very good then the intensives and goal posts were less appealing. Still good for every day cash back but only on certain items. The savi... Read more Reviewed on: 16th June 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

Read all reviews See your review

About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49008)

Review of the Chase Bank, Current account:

Account is easy to access and user friendly in regar...

Account is easy to access and user friendly in regard to helping me keep on top of my spending. Cash back and round up features are especially good, offering additional incentives to continue to bank with Chase Reviewed on: 6th February 2025

Does what I need and can’t live without it

Does what I need and can’t live without it Reviewed on: 5th February 2025

Had a problem with a payment out, Customer service s...

Had a problem with a payment out, Customer service sorted it out immediately with no fuss or problems. Reviewed on: 5th February 2025

Nice modern intuitive app with out clutter.

Nice modern intuitive app with out clutter. On the odd occasion I have had to ask Chase for help with something they were prompt and helpful. Reviewed on: 5th February 2025

Great bank, easy to use app.

Great bank, easy to use app. Never had a problem Reviewed on: 5th February 2025

I recommend chase bank to all my friends and family...

I recommend chase bank to all my friends and family members! I think it is great. Very good Customer service Reviewed on: 5th February 2025

Very easy to navigate app have only had to contact c...

Very easy to navigate app have only had to contact customer support once and action was swift and very reassuring Reviewed on: 5th February 2025

Easy to signup and the app is also very easy...

Easy to signup and the app is also very easy to use Reviewed on: 5th February 2025

Never had any problems, very user friendly app

Never had any problems, very user friendly app Reviewed on: 5th February 2025

Fantastic customer care.

Fantastic customer care. Easy to use app, features are all user friendly Reviewed on: 5th February 2025

Good customer service, brilliant to use when abroad...

Good customer service, brilliant to use when abroad with no charge and 1% cash bact Reviewed on: 5th February 2025

Do you have a different Chase Bank product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Current Account
from permanent tsb 3.14 from 15 reviews
Student Current Account
from Halifax 4.27 from 11 reviews
Current account
from Hampden Bank 4.23 from 5 reviews

Want to see more from Chase Bank?

Savings
from Chase Bank 4.82 from 23030 reviews
Credit card
from Chase Bank 4.81 from 383 reviews
Chase Protect
from Chase Bank 4.70 from 50 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub