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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49008 reviews)

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4.86

Based on 49,008 reviews, last reviewed 16th Jun 2026

98% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

97%

Latest highest rating:

4

intensives changed... it used to be very good then the intensives and goal posts were less appealing. Still good for every day cash back but only on certain items. The savi... Read more Reviewed on: 16th June 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49008)

Review of the Chase Bank, Current account:

I LOVE Chase

I love Chase. They’re fantastic for daily spending. I love the cashback offer, the savings rates, the round up feature and the integration with Nutmeg. Customer service is also beyond great via phone and chat. Reviewed on: 16th March 2023

When needed customer service is very helpful as I am...

When needed customer service is very helpful as I am a pensioner & not to familiar with modern day technology Reviewed on: 5th February 2025

Brilliant bank!

Very happy with my bank account. Excellent customer service. Reviewed on: 5th February 2025

Very easy to navigate the app.

Very easy to navigate the app. Good rates of interest Reviewed on: 5th February 2025

Banking made easy

Very smooth operation and linked saving accounts are very helpful Reviewed on: 5th February 2025

Good for travel and competitive interest rate

Good for travel and competitive interest rate Reviewed on: 5th February 2025

I travel abroad frequently and Chase was an ideal ac...

I travel abroad frequently and Chase was an ideal account to open, I get almost the same exchange rate as those displayed in the media each day. Their fees are almost nil and customer service has been great, I also have a savings account which has seen interest come in better than my NatWest current account. Reviewed on: 5th February 2025

Great banking app and service and helpful

Great banking app and service and helpful Reviewed on: 5th February 2025

Ease of use

Very straightforward and easy to use app. Reviewed on: 5th February 2025

Chase account is excellent for controlling expenditu...

Chase account is excellent for controlling expenditure and gives benefits for every day use. Reviewed on: 5th February 2025

Best current account I have had

Always prompt and professional help when I need it. Easy to make payments and transfer money between my accounts. Reviewed on: 5th February 2025

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