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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49005 reviews)

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4.86

Based on 49,005 reviews, last reviewed 11th Jun 2026

98% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Easy to use. Easy to use. Easy to set up online. No fees for use abroad Reviewed on: 11th June 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49005)

Review of the Chase Bank, Current account:

Chase, innovative bankinge

Chase is an innovative bank, whose products make management of personal finance a breeze! Reviewed on: 14th April 2024

I joined Chase approximately 1 year ago...

I joined Chase approximately 1 year ago and cant recommend the bank enough. It has helped me sort my finances and become very fiancially savvy. It is so easy to arrange savings accounts and keep an eye on your current account. Cant rate highly enough Reviewed on: 5th February 2025

Great bank, good customer service serv

Great bank, good customer service serv Reviewed on: 5th February 2025

Good bank rapid results.

Good bank rapid results.Quick responces on payments and will continue to bank with them. Reviewed on: 5th February 2025

Best bank and app by a long way

Best app ever. Way usable than other banks. I have closed all my other accounts and use Chase for everything. Well done the Chase team Reviewed on: 5th February 2025

Bonus rate just for New customers

A bit upset that you have removed my bonus rate on my savings i might have to move my savings to get a better rate now you have removed it, also that I have to put 1500 a month in to get my bonus rate. Reviewed on: 5th February 2025

The service is flawless and contacting people for he...

The service is flawless and contacting people for help is great. The representatives are very friendly and attentive. The incentives are good and navigation to support basic regular tasks is completed in minimal steps. Reviewed on: 5th February 2025

It does everythimg that you would expect from a bank

It does everythimg that you would expect from a bank Reviewed on: 5th February 2025

Easy and good customer service.

Easy and good customer service. Fair treatment to the clients Reviewed on: 5th February 2025

Highly Recommended

I have banked with chase for a few years now and have been very happy with the current account. I have taken advantage of the 1% cashback offer each year, and this has been very beneficial. I also use the round up feature and this has contributed to my savings positively. The customer service has ways been great and the banking app is intuitive and user friendly. I highly recommend chase and the current account Reviewed on: 5th February 2025

Very clear information provided and staff very helpf...

Very clear information provided and staff very helpful if one has a question or problem. Reviewed on: 5th February 2025

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