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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49009 reviews)

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4.86

Based on 49,009 reviews, last reviewed 25th Jun 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Great cashback incentives on everyday spending Love the cashback incentives on everyday spending and the round-up feature. The Chase Bank app is so easy to use and the 12-month welcome offer of a h... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49009)

Review of the Chase Bank, Current account:

Great for everyday cashback on current account and n...

Great for everyday cashback on current account and no charge card abroad Reviewed on: 12th April 2024

Excellent online banking with very competitive inter...

Excellent online banking with very competitive interest rates on accounts. Reviewed on: 5th February 2025

No problems great service and simple to use app and...

No problems great service and simple to use app and products very user friendly guidance.’process to sign up is seamless and current account switchover was smooth. Perks and rewards are also great making it a competitive offering Reviewed on: 5th February 2025

Easy ready app!

Chase bank app is so easy to use , they give cash back on shopping which is fantastic!. I have recommended to my family and friends . Their service is great too! Reviewed on: 5th February 2025

Great bank

I rarely have problems but the few I have had were dealt with quickly and I got the answer on the first attempt each time. Reviewed on: 5th February 2025

Good customer service.

Good customer service. Give money back is excellent. Support team is very good Reviewed on: 5th February 2025

Very good communication

I have banked with Chase for years and never had an issue with any question I have asked. They are very quick to answer and communicate well Reviewed on: 5th February 2025

Good security innovations

Good security innovations virtual card provision. Excellent customer services with real people! Reviewed on: 5th February 2025

Excellent product with outstanding customer service.

Excellent product with outstanding customer service. The online Ap is user friendly and easy to navigate. Reviewed on: 5th February 2025

Easy to open the account.

Easy to open the account. Logical user interface. Easy to add to phone wallet. Informative notifications. Reviewed on: 5th February 2025

App never fails, super simple to use.

App never fails, super simple to use. Very confident when using to pay online. Love the cash back too & round up bonuses. Reviewed on: 5th February 2025

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