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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49008 reviews)

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4.86

Based on 49,008 reviews, last reviewed 16th Jun 2026

98% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

97%

Latest highest rating:

4

intensives changed... it used to be very good then the intensives and goal posts were less appealing. Still good for every day cash back but only on certain items. The savi... Read more Reviewed on: 16th June 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49008)

Review of the Chase Bank, Current account:

Best in every way

Most convenient accounts. Far better than my other banks Reviewed on: 16th March 2023

Had this account for years, lots of benefits.

Had this account for years, lots of benefits. Customer service is great. Reviewed on: 5th February 2025

Easy to use the chase banking app and customer servi...

Easy to use the chase banking app and customer service is very efficient and friendly Reviewed on: 5th February 2025

Refreshingly simple

Recently joined Chase. Found them to be refreshingly understanding that most people are not tech savvy and need simplicity.. Reviewed on: 5th February 2025

App so easy to use, ease at which you can transfer m...

App so easy to use, ease at which you can transfer money Reviewed on: 5th February 2025

More than a match for the traditional bricks and mor...

More than a match for the traditional bricks and mortar bank who I was with previously. I’ve only had good experiences with Chase and I see no reason why this would change. Reviewed on: 5th February 2025

Reply fast and helpful all the time I need a real pe...

Reply fast and helpful all the time I need a real person not AI Reviewed on: 5th February 2025

They provide a great service.

They provide a great service. They have the app features I need and want. They allow me to see all my money in one place and track every transaction I have now and in the past. Reviewed on: 5th February 2025

Super easy mobile banking and saver boosts have been...

Super easy mobile banking and saver boosts have been great! Bring them back! Reviewed on: 5th February 2025

Exceptional Bank

Brilliant bank, great fee free when using card abroad. Reviewed on: 5th February 2025

They are so good, I haven’t experienced any issues c...

They are so good, I haven’t experienced any issues currently Reviewed on: 5th February 2025

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