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Chase Bank: Current account reviews

Name: Current account
Rating: 4.95 (44329 reviews)

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4.94

Based on 44,327 reviews, last reviewed 3rd Feb 2026

1400% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Best bank app Excellent app and competitive product. It's clear that previously they were focusing on customer acquisition so had very attractive offers - which are... Read more Reviewed on: 3rd February 2026

Latest lowest rating:

2

Not so good since they limited what purchases qualif... Not so good since they limited what purchases qualify for cashback Reviewed on: 23rd January 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

What is this award?

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (44327)

Review of the Chase Bank, Current account:

Amazing account

Love my account . Took minutes to set up , had access to the debit card straight away and cashback too. Best in the market ! Reviewed on: 17th March 2023

Great current account powered by fantastic banking app.

Great current account powered by fantastic banking app. Excellent bank and great to see them doing so well in UK Reviewed on: 12th June 2025

Banking made simple

Every thing is so easy to navigate Reviewed on: 12th June 2025

It is easy to bank with them and they offer cashback...

It is easy to bank with them and they offer cashback which is really good. Reviewed on: 12th June 2025

Chase app perfection

The Chase app is slick and covers all needs Reviewed on: 12th June 2025

I have been consistently delighted by my Chase bank...

I have been consistently delighted by my Chase bank account. It works very well and the customer service staff are always very helpful and are available 24/7 Reviewed on: 12th June 2025

good bank just not provide credit card how they prom...

good bank just not provide credit card how they promise i have excelent credit and i cant get credit card Reviewed on: 25th May 2025

Great bank, have taken the hassle out of banking!

Great bank, have thought through the nitty gritty of banking and taken out all the hassles, they clearly understand their customers and their needs. They're forward thinking and I've recommended them to a few friends and family. Reviewed on: 20th May 2025

Terrible customer service.

Terrible customer service. No follow through. Agents that lie about what they’re doing. False offers of resolution. Close off chats before there’s a resolution. Agents don’t look at the history and request to repeat yourself. Reviewed on: 14th May 2025

Great service for current account

Great service for current account Reviewed on: 10th May 2025

Good bank

I have not been with chase for long but I’m already seeing the benefits of the bank. You can earn cash back you can see where you money is going and it’s easy to use Reviewed on: 5th May 2025

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