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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48895 reviews)

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4.94

Based on 48,895 reviews, last reviewed 9th Mar 2026

444400% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Call centre staffs are professional and efficient. Call centre staffs are professional and efficient. I had questions couple of times regarding some spending transactions and every time was handled nic... Read more Reviewed on: 9th March 2026

Latest lowest rating:

2

Promise of a voucher did not materialised even after... Promise of a voucher did not materialised even after an equiry Reviewed on: 19th February 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48895)

Review of the Chase Bank, Current account:

Friendly, competitive and professional.

Friendly, competitive and professional. Reviewed on: 15th February 2024

Professional service always informed

Professional service always informed Reviewed on: 14th February 2026

My Chase account is so easy to use

My Chase account is so easy to use Reviewed on: 14th February 2026

They have real people attending to the customer over...

They have real people attending to the customer over phone Reviewed on: 14th February 2026

Lots of options

Easy to set up, lots of options and customer service is fine. The ability to create multiple savings pots with little fuss is great too! Reviewed on: 14th February 2026

Best banking app I’ve used.

Best banking app I’ve used. Logical and user friendly Reviewed on: 14th February 2026

No Issues

Never any issues, clear communications Reviewed on: 14th February 2026

Super easy to track my spending

Super easy to use and keep track of my money from day one I found this a very natural style of interface Reviewed on: 14th February 2026

Great banking experience!

App is easy. Customer services are professional and helpful. Reviewed on: 14th February 2026

Love the app really simple to use and to open saving...

Love the app really simple to use and to open savings accounts Reviewed on: 14th February 2026

Great bank

Simple account with nice perks on spending and great rates on savings Reviewed on: 14th February 2026

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