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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49008 reviews)

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4.86

Based on 49,008 reviews, last reviewed 16th Jun 2026

98% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

97%

Latest highest rating:

4

intensives changed... it used to be very good then the intensives and goal posts were less appealing. Still good for every day cash back but only on certain items. The savi... Read more Reviewed on: 16th June 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49008)

Review of the Chase Bank, Current account:

Good customer service

Best rate, good service, numberless card, best interest rates, fee free fx transactions Reviewed on: 16th March 2023

Five Star Bank

Excellent product for savings and all aspects of on-line banking. Great App too :-) Reviewed on: 5th February 2025

I have a habit of changing banks every year but with...

I have a habit of changing banks every year but with Chase, I've been with them for a few years now because of the benefits I am with Chase. This includes an okay interest rate compared to competitors, also good cash back & great app user interface. Reviewed on: 5th February 2025

Easy to use , easy to talk , just easy...

Easy to use , easy to talk , just easy all round Reviewed on: 5th February 2025

Easy to use and feels safe and keeps me well...

Easy to use and feels safe and keeps me well informed Reviewed on: 5th February 2025

A great on line experience.

A great on line experience. Easy to use and transfer money but with appropriate security safeguards. Happy with rate of interest offered. Reviewed on: 5th February 2025

Great digital banking however someone available on t...

Great digital banking however someone available on the phone if needed. It’s a stress free experience that makes my life easier Reviewed on: 5th February 2025

Quality online bank

I work in banking and finance and I have to say chase are amazing - I am a fairly new customer but would be happy to recommend them Reviewed on: 5th February 2025

Such a joy to use.

Such a joy to use. I like the multiple pots you can have so you can save for something specific. Transferring money is easy. I would like a feature to be able to add cheques into the account using my phone. Reviewed on: 5th February 2025

Great Bank

Easy to set up and access your money. Good cashback deals Reviewed on: 5th February 2025

24 hour Customer Serviceere is always a customer...

What I like most is that there is always a customer serice member available and they respond to enquiries very quickly and effectively. Reviewed on: 5th February 2025

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