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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49008 reviews)

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4.86

Based on 49,008 reviews, last reviewed 16th Jun 2026

98% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

97%

Latest highest rating:

4

intensives changed... it used to be very good then the intensives and goal posts were less appealing. Still good for every day cash back but only on certain items. The savi... Read more Reviewed on: 16th June 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49008)

Review of the Chase Bank, Current account:

Chase, innovative bankinge

Chase is an innovative bank, whose products make management of personal finance a breeze! Reviewed on: 14th April 2024

Fabulous bank

Simple app to use but if you need help, it is so easy to speak to a human. When you spend from current account, you get instant notification of what you have spent and where. No need for checking paper receipts against paper statements anymore. No account nos etc on card but easy to find on your phone. All in all, BRILLIANT. Reviewed on: 5th February 2025

Great bank with so much value added.

Great bank with so much value added. Reviewed on: 5th February 2025

Very smart banking.

Very smart banking. Simple and fuss free. All my friends rate Chase highly too. Reviewed on: 5th February 2025

A great bank that's easy to use

A great bank that is supportive and easy to use. It's also ideal to take on holidays as it makes spending abroad much easier and cheaper. Reviewed on: 5th February 2025

Easy use with phone.

Easy use with phone. Can quickly check balance and make payments. Reviewed on: 5th February 2025

Chase is one of the best banks I have used.

Chase is one of the best banks I have used. My account is really easy to use and all advice is really easy to understand. The only thing that I would like to have is ability to accept account from more than one device. Reviewed on: 5th February 2025

Great service and products.

Great service and products. Excellent staff dealt well with an issue I had abroad! Reviewed on: 5th February 2025

Prompt, supportive and reassuring

Prompt, supportive and reassuring whenever I have needed assistance. Reviewed on: 5th February 2025

Good bank

Efficient, simple, client friendly with good customer service and benefits. Reviewed on: 5th February 2025

Excellent service

Chase customer service can always help me to solve my transaction issues in a swift turnaround, and I’m very satisfied with it. Reviewed on: 5th February 2025

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