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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49008 reviews)

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4.86

Based on 49,008 reviews, last reviewed 16th Jun 2026

98% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

97%

Latest highest rating:

4

intensives changed... it used to be very good then the intensives and goal posts were less appealing. Still good for every day cash back but only on certain items. The savi... Read more Reviewed on: 16th June 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49008)

Review of the Chase Bank, Current account:

Chase, innovative bankinge

Chase is an innovative bank, whose products make management of personal finance a breeze! Reviewed on: 14th April 2024

Fabulous banking experience.

Fabulous banking experience. very transparent, easy to use, the customer service replies are very quick. Have never had an account with a bank this good before. Reviewed on: 5th February 2025

Great account for use at home or abroad

The app is easy to use and I don’t need multiple accounts when travelling abroad, this account provides flexibility Reviewed on: 5th February 2025

Good bank excellent service and people friendly

Good bank excellent service and people friendly Reviewed on: 5th February 2025

It's been the easiest banking experience of my life.

It's been the easiest banking experience of my life. The offers are good, the app is very easy to use and they're always available when needed. Reviewed on: 5th February 2025

Superb app and bank

Accessible, very easy to see what is happening, responsive, simple to use and excellent all round Reviewed on: 5th February 2025

Professional

I highly recommend Chase. They’re Professional and over and offer over and above customer service with great rates Reviewed on: 5th February 2025

So happy with current account and interest on savings!

So happy with current account and interest on savings!! So happy Reviewed on: 5th February 2025

Seamless banking experience, from onboarding to faci...

Seamless banking experience, from onboarding to facilitating transactions. Allows me to be so self-sufficient I don't miss the fact there are no branches. Reviewed on: 5th February 2025

just works, very convenient abroad and the phone app...

just works, very convenient abroad and the phone app just about covers all the eventualities you may come across Reviewed on: 5th February 2025

Easy set up of account.

Easy set up of account. Very good customer service qhen contacted. Easy app based banking Reviewed on: 5th February 2025

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