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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49008 reviews)

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4.86

Based on 49,008 reviews, last reviewed 16th Jun 2026

98% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

97%

Latest highest rating:

4

intensives changed... it used to be very good then the intensives and goal posts were less appealing. Still good for every day cash back but only on certain items. The savi... Read more Reviewed on: 16th June 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49008)

Review of the Chase Bank, Current account:

Chase, innovative bankinge

Chase is an innovative bank, whose products make management of personal finance a breeze! Reviewed on: 14th April 2024

Best bank for customer service all staff excellent y...

Best bank for customer service all staff excellent you can always get your query sorted quickly and promptly Excellent bank would highly recommend Reviewed on: 5th February 2025

Easy navigation and viewing of all accounts.

Very easy to navigate and move money between accounts. Easy view of all savings accounts. Great to have and use whilst on holiday in Florida with no charges. Will be recommending to my daughter when she reaches 18 yrs. Reviewed on: 5th February 2025

ID check very easy

ID check very easy. Easy contact with a human, and on hand when needed. Reviewed on: 5th February 2025

Quick, simple and painless, no issues at all.

Quick, simple and painless, no issues at all. Very happy Reviewed on: 5th February 2025

Excellent Bank

Great customer service, sorted my problems quickly and to my satisfaction, easy app to use, only bank I use, even abroad with no issues. Reviewed on: 5th February 2025

Excellent customer service

Excellent customer service when I had an issue with a fraudulent transaction Reviewed on: 5th February 2025

Simple and easy to understand

Easy to understand my transactions and feels secure when using on-line transactions. Look forward to receiving my interest and cash back updates. Reviewed on: 5th February 2025

Chase - high quality customer centric service

Chase is a customer centric bank providing high quality products and providing fantastic value for money!! Reviewed on: 5th February 2025

Tha APP is so easy to use

Tha APP is so easy to use, notifications whenever you ‘tap’ to be sure to know what’s going out of your account. Great rewards & very good savings account. Well done chase. Reviewed on: 5th February 2025

Excellent bank app.

Excellent bank app.great service Reviewed on: 5th February 2025

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