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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49009 reviews)

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4.86

Based on 49,009 reviews, last reviewed 25th Jun 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Great cashback incentives on everyday spending Love the cashback incentives on everyday spending and the round-up feature. The Chase Bank app is so easy to use and the 12-month welcome offer of a h... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49009)

Review of the Chase Bank, Current account:

I love Chase Bank.

I love Chase Bank. I have both savings and current account with Chase and it is so easy to manage both in a single app. Best rates in the UK that no other bank can offer. Very happy with the online platform and never had to reach out to customer service. Never had any issue so far. Reviewed on: 15th February 2024

Exemplary service and superlative app.

Fast and easy to get answers either by text or from a real person who answers the phone. Reviewed on: 5th February 2025

Great account covers all bases

Great account love the round up option which helps me save. Cash back on what you spend is a great bonus. No fees when you use your card abroad. Customer service has always been been helpful and efficient. Very polite staff. Reviewed on: 5th February 2025

Is a bank.

Is a bank. Acts like a bank. No complaints on service or App Reviewed on: 5th February 2025

Easy to access and make transactions and fast respon...

Easy to access and make transactions and fast responsive customer service Reviewed on: 5th February 2025

Very easy to use the app.

Very easy to use the app. The customer service response was quick when I had a suspicious transaction. Reviewed on: 5th February 2025

Cuistomer Support

in every dealing they have been excelant Reviewed on: 5th February 2025

Everything is so easy.

Everything is so easy. Paying in, paying out, transferring, savings, accounts, interest, records. I banked with Lloyds for over 50 years, then along came Chase! I am not tech minded, so it has been a real bonus to do all this on my phone. Reviewed on: 5th February 2025

Trustworthy company with competitive interest rates,...

Trustworthy company with competitive interest rates, great mobile app too Reviewed on: 5th February 2025

Simple to use app, great rewards, excellent customer...

Simple to use app, great rewards, excellent customer service Reviewed on: 5th February 2025

Great online bank

Easy to navigate the app, great interest rates and no charges when travelling abroad Reviewed on: 5th February 2025

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