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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49009 reviews)

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4.86

Based on 49,009 reviews, last reviewed 25th Jun 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Great cashback incentives on everyday spending Love the cashback incentives on everyday spending and the round-up feature. The Chase Bank app is so easy to use and the 12-month welcome offer of a h... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49009)

Review of the Chase Bank, Current account:

cash back was good but now has changed

cash back was good but now has changed Reviewed on: 15th February 2024

At last a bank that listens and is ahead of the game...

At last a bank that listens and is ahead of the game on everything! Reviewed on: 5th February 2025

Excellent all rounder

Use this everyday and love the fact that I get cashback on everyday transactions on a no fee account. In addition the ability to use the card abroad and still get cashback and pay online the exchange rate is a big win for me. Reviewed on: 5th February 2025

Excellent customer service with good communication.

Excellent customer service with good communication. Easy to use online banking, great to be able to have other named accounts off the main account for specific things. I like the cash back and round up reward features. Ease of payments and I feel I am well looked after and kept safe. Reviewed on: 5th February 2025

Easy app to navigate and love the rewards

Easy app to navigate and love the rewards Reviewed on: 5th February 2025

Seamless and easy.

Seamless and easy. I can move money really easily between accounts. Reviewed on: 5th February 2025

When joined it was a new experience

When joined it was a new experience in banking and we can’t fault it. Reviewed on: 5th February 2025

Great bank

Every time I have needed to change something or create/remove an account it has been quick, easy and painless. Reviewed on: 5th February 2025

Great account especially for travel

Great account especially for travel Reviewed on: 5th February 2025

An excellent bank, trustworthy, useful for all my ne...

An excellent bank, trustworthy, useful for all my needs. Their online banking service is very easy and straightforward to use. I have never had a problem and I regularly recommend them to friends and family. Reviewed on: 5th February 2025

Customer service

Chase are really good at keeping customers informed of any problems or work being carried out Reviewed on: 5th February 2025

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