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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49008 reviews)

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4.86

Based on 49,008 reviews, last reviewed 16th Jun 2026

98% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

97%

Latest highest rating:

4

intensives changed... it used to be very good then the intensives and goal posts were less appealing. Still good for every day cash back but only on certain items. The savi... Read more Reviewed on: 16th June 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49008)

Review of the Chase Bank, Current account:

Chase, innovative bankinge

Chase is an innovative bank, whose products make management of personal finance a breeze! Reviewed on: 14th April 2024

Good user friendly app and cashback on everyday purc...

Good user friendly app and cashback on everyday purchases, plus no fees for ysinf card abroad Reviewed on: 5th February 2025

Responsive app and value for money rates.

The app is very responsive, they offer great rates and bonuses Reviewed on: 5th February 2025

easy banking

easy banking no hassle i love it Reviewed on: 5th February 2025

Great service from Chase both on current account and...

Great service from Chase both on current account and linked savings. Customer service has been excellent whenever I have contacted them and their safety checks are reassuring. Using my card overseas has been no problem. It's also great to get 1% cash back of spending. Reviewed on: 5th February 2025

bonus 5% roundup monthly

The current account is great as you earn 1% cashback on many types of transactions( there are exclusions) Chase have less than others. Again their are Qualifying amounts each month. The big bonus is the round up on transactions as this pays 5% interest. Reviewed on: 5th February 2025

Excellent client service and very prompt in sorting...

Excellent client service and very prompt in sorting out issues Reviewed on: 5th February 2025

Very professional and excellent customer service

Very professional and excellent customer service Reviewed on: 5th February 2025

Really good virtual bank.

Really good virtual bank. Giving customers that extra help with cashback and other fun things such as ‘Round-UP’. Their CX and CS is really good. The web chat is convenient and well answered. Reviewed on: 5th February 2025

I was the victim of an attempted scam.

I was the victim of an attempted scam. I rang Chase and was given great advice. Reviewed on: 5th February 2025

Very good service and the app works very well...

Very good service and the app works very well Reviewed on: 5th February 2025

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