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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49009 reviews)

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4.86

Based on 49,009 reviews, last reviewed 25th Jun 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Great cashback incentives on everyday spending Love the cashback incentives on everyday spending and the round-up feature. The Chase Bank app is so easy to use and the 12-month welcome offer of a h... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49009)

Review of the Chase Bank, Current account:

The best bank I’ve ever banked with, I like that it...

The best bank I’ve ever banked with, I like that it rewards me for banking with them. The banking app is easy to use. Reviewed on: 15th February 2024

Very good service and the app works very well...

Very good service and the app works very well Reviewed on: 5th February 2025

Excellent App, great rates and good customer service.

Excellent App, great rates and good customer service. Reviewed on: 5th February 2025

Always had good personable experiences with customer...

Always had good personable experiences with customer service, including when my card was cloned whilst I was on holiday. They fix issues very fast and the app is as good as it gets Reviewed on: 5th February 2025

The Chase app is very easy to use and the benefits o...

The Chase app is very easy to use and the benefits of using the Chase debit card are good. The service that Chase provide is friendly, professional and knowledgeable. Reviewed on: 5th February 2025

My personal experiences...

Twice I have needed to speak to an advisor and have easily contacted a person who has been able to resolve my problem to my full satisfaction Reviewed on: 5th February 2025

Great account. No downside.

I have had a Chase account for a while now and recommended it to friends. Easy to use. Cashback useful and good rates of interest. Reviewed on: 5th February 2025

Very easy and straight forward to deal with.

Very easy and straight forward to deal with. No waiting for hours in a queue.you speak to a real person who does exactly what they say they will do. I wouldn’t hesitate to recommend them, they are a breath of fresh air Reviewed on: 5th February 2025

The app is easy to use and I am happy with security...

The app is easy to use and I am happy with security - they check up by phone if they suspect fraud. I like the way I can control my card as well, by the phone app. Reviewed on: 5th February 2025

So easy to use.

So easy to use. Customer service staff are excellent. Always helpful. Reviewed on: 5th February 2025

Excellent customer service

Excellent customer service each time I've needed help they have done more than expected day or night working quickly to resolve my issue Reviewed on: 5th February 2025

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