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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49011 reviews)

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4.86

Based on 49,011 reviews, last reviewed 23rd Jul 2026

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Very pleased Really easy to manage my account. The 2% cashback is a real help Reviewed on: 23rd July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49011)

Modern and indispensable bank.

Modern and indispensable bank. Closed all my other accounts Reviewed on: 5th February 2025

Cashback and Roundups

Really like the Cashback as well as the Roundups features. Reviewed on: 5th February 2025

Great customer service, easy painless interaction an...

Great customer service, easy painless interaction and good benefits. Reviewed on: 5th February 2025

Chase has the best customer service of any bank I ha...

Chase has the best customer service of any bank I have been with, and I have been with most high street brands. they lack in 4 areas: 1. Inability to deposit cheques in app; 2. Inability to deposit cash at Post Office; 3. Lack of support for CHAPS payments; 4. Lack of joint accounts. Reviewed on: 5th February 2025

Been with Chase for many years and will continue to...

Been with Chase for many years and will continue to use them for a good service Reviewed on: 5th February 2025

Excellent app and great customer service.

Excellent app and great customer service. Reviewed on: 5th February 2025

Best digital bank, excellent support and best saving...

Best digital bank, excellent support and best saving rates Reviewed on: 5th February 2025

They’re on the ball all the time and the app is real...

They’re on the ball all the time and the app is really awesome Reviewed on: 5th February 2025

Great bank, service is always good

Great bank, service is always good Reviewed on: 23rd January 2025

Best digital bank

1% cashback feature is very nice. Free money for your normal spending. Very good app interface and easy to use Reviewed on: 13th January 2025

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