Smart Money People Logo

Chase Bank: Current account reviews

4.94
Based on 48,900 reviews, last reviewed 13th Mar 2026
444900% increase in 5 star reviews
in the past 90 days
1000% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Easy to setup, easy to use. Easy to setup, easy to use. The round-up function is my favourite, as well as cash back. Reviewed on: 13th March 2026
Cass XuXin's avatar
Cass XuXin

Latest lowest rating:

2

Promise of a voucher did not materialised even after... Promise of a voucher did not materialised even after an equiry Reviewed on: 19th February 2026
YS's avatar
YS

About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Chase Bank Current account reviews (48900)

Review of the Chase Bank, Current account:

No quibble, easy use, quick to clear (no messing aro...

5
No quibble, easy use, quick to clear (no messing around with transfers). They do everything so much better and without the fuss of other hughstreet banks. Reviewed on: 12th April 2024

Customer service is second to none.

5
Customer service is second to none. I had a query and my call was answered almost immediately. The advisor was pleasant and really helpful. Brilliant service Reviewed on: 14th February 2026

Great Bank to use so easy compared to the rest

5
Great Bank to use so easy compared to the rest Reviewed on: 14th February 2026

24/7 Help available

5
There is always someone available if you're stuck to help with navigation or any queries that you have, which gets resolved quickly. Reviewed on: 14th February 2026

Easy to transfer money to and from other bank accounts.

5
Easy to transfer money to and from other bank accounts. 1% cashback on some purchases and no fx fee. Reviewed on: 14th February 2026

Great Bank

5
Great app, easy to use and easy to see what you are spending money on Reviewed on: 14th February 2026

Best on-line Bank, better than First Direct where I...

5
Best on-line Bank, better than First Direct where I also Bank. Why? Speed of Customer service and outcomes. Reviewed on: 14th February 2026

Quick access to support when required.

5
Quick access to support when required. Easy to move around in the app. Competative rates and great incentive on current account round up. Reviewed on: 14th February 2026

Great service and very friendly and helpful telephon...

5
Great service and very friendly and helpful telephone agents Reviewed on: 14th February 2026

The best banking site

5
I find Chase on line banking site the most easist to use as well as the services they provide. Undoubtedly the bst banking site i have. Highly recommended. Reviewed on: 14th February 2026

great bank to use easy and very...

5
great bank to use easy and very helpful Reviewed on: 14th February 2026

Do you have a different Chase Bank product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Want to see more from Chase Bank?

  • Chase Protect

    from Chase Bank 4.98 from 47 reviews
    Chase Bank
  • Credit card

    from Chase Bank 4.95 from 372 reviews
    Chase Bank
  • Savings

    from Chase Bank 4.94 from 22980 reviews
    Chase Bank
    View all products