Write a review

Go to business site

Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48873 reviews)

View other Chase Bank products

4.94

Based on 48,873 reviews, last reviewed 1st Mar 2026

110475% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Using Chase Current Account The whole process is very simple to use. When you need to contact them, the online help and customer service centre are both excellent Reviewed on: 1st March 2026

Latest lowest rating:

2

Promise of a voucher did not materialised even after... Promise of a voucher did not materialised even after an equiry Reviewed on: 19th February 2026

Read all reviews See your review

About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

What is this award?

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48873)

Review of the Chase Bank, Current account:

Easy to use

Easy to use app based bank account, with good perks and reliable service. Handy for using abroad, and interesting analysis of spending. Reviewed on: 15th June 2024

Intuitive and efficient

The Chase App just does everything that you need in a simple, quick, intuitive way. You don’t have to go through multiple different screens, switching between app and website or getting mobile phone codes! Everything is there for my convenience. I love having different accounts for different pots of money. the cashback is great and the top-up is a great bonus. the customer service is excellent and quick to respond Reviewed on: 21st February 2026

Easy to manage my money on the app

Easy to manage my money on the app Reviewed on: 21st February 2026

Enjoy having and using Chase for my everyday expending

Enjoy having and using Chase for my everyday expending Reviewed on: 20th February 2026

I have no reservations.

I have no reservations..they work flawlessly Reviewed on: 20th February 2026

Easy to get the account, easy to use app, and I live...

Easy to get the account, easy to use app, and I live the features of the account! Reviewed on: 20th February 2026

Very nice experience, I’m so happy to use this bank...

Very nice experience, I’m so happy to use this bank as they’re so easy to use and make you feel safe. When payments are suspicious they always double triple check to confirm you’re happy to make the payment which gives me confidence to use this bank. I’ve been with them for over 6 years now and it’s the main bank I use. Reviewed on: 20th February 2026

Amazing round-up, unsatisfying savings

The 5% on round-up is amazing, but their savings rate or 2.25% is very poor. The fact that 1% cashback has been severely limited and expires after a month is also disappointing. Reviewed on: 20th February 2026

Chase Bank, excellent in every aspect

Chase Bank, excellent in every aspect Reviewed on: 20th February 2026

Good customer service.

Good customer service. Cashback on everyday spending watered down from initial offering but still nice to have. Reviewed on: 20th February 2026

Great customer services

Great customer service, fast decision, fast open app. Good friendly staff. Reviewed on: 20th February 2026

Do you have a different Chase Bank product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Current account
from Cater Allen 0.00 from 0 reviews
Classic Plus Account
from TSB 3.86 from 173 reviews
Standard Current Account
from Ulster Bank 3.52 from 36 reviews

Want to see more from Chase Bank?

Chase Protect
from Chase Bank 4.98 from 47 reviews
Credit card
from Chase Bank 4.95 from 367 reviews
Savings
from Chase Bank 4.94 from 22966 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub