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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49009 reviews)

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4.86

Based on 49,009 reviews, last reviewed 25th Jun 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Great cashback incentives on everyday spending Love the cashback incentives on everyday spending and the round-up feature. The Chase Bank app is so easy to use and the 12-month welcome offer of a h... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49009)

Review of the Chase Bank, Current account:

Great service and product and rates

Great service and product and rates Reviewed on: 6th March 2025

It was fast and easy to open the account and get the...

It was fast and easy to open the account and get the card. Good exchange rates to use abroad. Reviewed on: 14th April 2024

Answer the phone within 2-3 rings, UK based knowledg...

Answer the phone within 2-3 rings, UK based knowledgable friendly staff. A pleasure to deal with Reviewed on: 14th April 2024

All round amazing banking solution

Amazing cash back offer, great savings rating - couldn't be happier with the customer service and the available solutions the bank offers! i recommend to everyone i know. Reviewed on: 14th April 2024

Highly Recommend!

Chase Bank has been able to answer any enquires that I've had without trouble or delays while maintaining professional attitude and understanding my personal concerns and being able to answer and support whenever I needed it! Reviewed on: 14th April 2024

Fun banking that pays!

Cashback and Roundup are great incentives on current account. Savings rates are reasonable too. Reviewed on: 14th April 2024

10/10 perfect

Easy to set up any problems sorted good communication Reviewed on: 14th April 2024

Great customer service and rewards

Great customer service received when pursuing a fraudulent attempt, good rewards on purchases and balances. Reviewed on: 14th April 2024

good online experience and ease of use

good online experience and ease of use Reviewed on: 14th April 2024

Easy to use and I love it

Easy to use and I love it well done Reviewed on: 14th April 2024

Straightforward to set up, to top up and to track sp...

Straightforward to set up, to top up and to track spending also appreciate the other features, for example, top up which I haven’t used yet but will do in the future Reviewed on: 14th April 2024

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