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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48985 reviews)

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4.94

Based on 48,985 reviews, last reviewed 19th Apr 2026

451900% increase in 5 star reviews

in the past 90 days

1100% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

4

The perks that made Chase an attractive choice are n... The perks that made Chase an attractive choice are no longer there. Cashback is now limited to certain types of UK spending only and the interest rate... Read more Reviewed on: 19th April 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48985)

Review of the Chase Bank, Current account:

Great app

I like that the saving rate is okay and I have 1% cashback every time I spend. I've never had an issue that I needed customer service though. Reviewed on: 8th February 2023

great bank

cashback great shae restricted now just to food shops transport and fuel at 1 percent. used to be on everything Reviewed on: 14th February 2026

Great app, good perks such as cashback for using deb...

Great app, good perks such as cashback for using debit card and savings rate is competitive Reviewed on: 14th February 2026

Easy to navigate app ease of use good comms

Easy to navigate app ease of use good comms Reviewed on: 14th February 2026

Great and easy to use.

Great and easy to use. Dry simple Reviewed on: 14th February 2026

Excellent banking experience with Chase

I’ve been using Chase for my current account and I’m very happy with the service. The app is modern, easy to use, and everything works smoothly. Payments are instant, and I especially like the cashback feature and clear transaction history. The account setup was quick and simple. I feel confident and comfortable using Chase as my everyday bank. Highly recommended. Reviewed on: 14th February 2026

Simple clean banking with no nonsense

Simple clean banking with no nonsense Reviewed on: 14th February 2026

Very easy to manage.

Very easy to manage. The App is well set up. Reviewed on: 14th February 2026

Customer service is second to none.

Customer service is second to none. I had a query and my call was answered almost immediately. The advisor was pleasant and really helpful. Brilliant service Reviewed on: 14th February 2026

Great Bank to use so easy compared to the rest

Great Bank to use so easy compared to the rest Reviewed on: 14th February 2026

24/7 Help available

There is always someone available if you're stuck to help with navigation or any queries that you have, which gets resolved quickly. Reviewed on: 14th February 2026

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