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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48986 reviews)

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4.94

Based on 48,986 reviews, last reviewed 20th Apr 2026

452000% increase in 5 star reviews

in the past 90 days

1100% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Great bank with great services. Great bank with great services. I would recommend it to everyone. Reviewed on: 20th April 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48986)

Review of the Chase Bank, Current account:

Great app

I like that the saving rate is okay and I have 1% cashback every time I spend. I've never had an issue that I needed customer service though. Reviewed on: 8th February 2023

BEST BANK

I use Chase all the time for my purchases at home or abroad. It’s totally safe and has excellent backup when needed. Reviewed on: 14th February 2026

Been enjoying the opportunity yo have saving accounts.

Been enjoying the opportunity yo have saving accounts. Would be better if they did joint accounts Reviewed on: 14th February 2026

Great bank But Not Happy With My Interest.

Great bank But Not Happy With My Interest. Poor now And Again You Get A boost For Your Savings A extra one Percent. It Should Be Good Rates All The Time. Reviewed on: 14th February 2026

Excellent products offered.

Excellent products offered. Customer services excellent service too Reviewed on: 14th February 2026

Customer Service That Truly Delivers

Chase has been amazing since I signed up. Their customer service is second to none. Nothing is too small for them to answer, and they’re always quick to respond to my messages. I truly appreciate the support and professionalism. Reviewed on: 14th February 2026

Recently joined and it’s great.

I’ve only recently joined Chase, and the introduction offer of a boosted saving rate, plus cashback on every day spending like fuel or grocery shopping is a nice little extra I didn’t get with my previous bank. The app is very quick, and you get almost instant notifications regarding your spending, even when using Apple Pay or withdrawing cash. It’s nice to have insights on my spending whilst trying to be more financially healthy. The app is also very simple, easy to navigate and find everything, plus setting up Payee’s or Direct Debits. I even like the referral scheme which I used with my partner to get a nice £50 bonus for both of us. I have recommended to others who are looking for a new bank. Reviewed on: 14th February 2026

Good easy online bank with no hassles.

Good easy online bank with no hassles. Reviewed on: 14th February 2026

Excellent service gives me plenty of notice when pay...

Excellent service gives me plenty of notice when paying bills Reviewed on: 14th February 2026

Excellent in every way.

Excellent in every way. Positive energy combined with ease of motion and transactions. Reviewed on: 14th February 2026

Easy to use online bank.

Easy to use online bank. Easy to open an account. If I have a problem I can use the online chat which is good and usually they solve my problem. Reviewed on: 14th February 2026

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